Customisation Executive

Job Description

About the Position

Kraft Heinz has an exciting opportunity for a Customisation Executive to support the UK & Ireland business. In this role, you will coordinate the end-to-end delivery of customer and channel customisation requirements across categories and customers including displays, packs, and cases. The position has a strong project management focus and requires close cross-functional collaboration to deliver projects from concept through to execution.

Key responsibilities

• Deliver customisation projects for assigned initiatives, coordinating internal and external stakeholders to ensure on time execution (e.g., displays, packs, cases).

• Ensure new customisation SKUs are fit for purpose, tested, compliant, and delivered to agreed customer standards and timelines.

• Manage adherence to customer guidelines by partnering with internal teams and external agencies across design, artwork, and critical path activity.

• Brief suppliers in a timely and clear manner, ensuring requirements are communicated effectively and approvals are secured internally and externally.

• Coordinate master data setup for all new customisation SKUs, ensuring accurate and timely creation and ongoing maintenance.

• Collate costings for new customisation SKUs and support the internal approval process in line with required procedures.

• Maintain the accuracy of pre-filled display catalogue data, ensuring information remains current and reliable.

What you’ll need:

• Bachelor’s degree (or equivalent) required.

• Ideally 1–3 years’ experience within FMCG (or a closely related environment).

• Proven ability to manage multiple projects and workstreams concurrently.

• Experience working with and influencing multiple stakeholders.

• Proficiency in Microsoft Office required, particularly Power

Point and Excel:

Professional Attributes

• Communication Skills
  At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.

• Simplify the complex
  In the customisation team you will work across all categories and cross functionally, so you will need to turn complexity into simple action plans

• Growth mindset
  At Kraft Heinz we dare to be better every day so you will thrive for continuous improvement and challenge the status quo

• Work as a team
  At Kraft Heinz we believe in the “power of we”. You will work with a lot of key stakeholders to achieve one common goal for the company

• Navigate the future
  You will work on defining the destination for our supply chain business and therefore you will be curious, externally focused and driven by data

What we offer you

• An ambitious employer with an industry-recognised career development pathway
• A meritocratic, pay for performance approach
• A fun, collaborative office culture that celebrates good food and good times with regular events and socials
• An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment
• Flexible and hybrid working approach, including ability to work from abroad
• Family-friendly; market leading parental leave benefits & sponsored nursery scheme
• Employee discount on Heinz products!

Wellbeing

• Private medical cover & Digital GP
• Comprehensive Life Assurance & Group Income Protection
• Exclusive gym discounts & cycle to work scheme
• Premium membership to Calm App
• A variety of amazing sports teams & clubs!
• 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast)

As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.

Location(s)

• London
• The Shard

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.