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Job Description
Position Summary:
Lead and coordinate all utility-related activities to ensure maximum operational reliability and compliance in a food and beverage manufacturing facility. This role focuses on safe operation of critical utilities, preventive and predictive maintenance, and continuous improvement initiatives aligned with KHMS pillars(Work Management, Asset Strategy, Failure Elimination) and SMRP best practices.
Key Responsibilities:
Safety & Compliance
- Enforce safety protocols including Lockout/Tagout (LOTO), confined space entry, and PPE requirements.
- Ensure compliance with OSHA, EPA, PSM/RMP, GMP, HACCP, and QRMP standards.
- Oversee compliance for ammonia refrigeration, boiler systems, and wastewater treatment.
- Support internal and external audits and lead corrective actions.
- Assist with safety training, monthly safety meetings, member of safety committee, and provides technical support for all safety projects
Utilities Operations & Reliability
- Direct building utilities and maintenance personnel to ensure optimal operation of steam, refrigeration, compressed air, water, wastewater systems, building fabric upkeep, dock doors, ramps, roofs, walls, floors and overall grounds maintenance.
- Monitor and record utility usage; report trends and anomalies to ESG teams.
- Implement preventive and predictive maintenance programs for building and utility systems.
- Assist in troubleshooting and diagnosing malfunctions in all buildings and utility equipment.
Continuous Improvement
- Drive initiatives to improve reliability and reduce downtime through equipment modifications and process improvements.
- Ensure that equipment and facility are maintained in a safe, operable condition and/or arrange for replacement/upgrades.
- Participate in Lean, Six Sigma, and KHMS initiatives to optimize energy efficiency and sustainability.
- Analyze downtime reports and initiate action plans to increase efficiency.
Planning & Coordination
- Collaborate with planners and other supervisors to ensure accurate job plans and resource allocation.
- Verify spare parts availability and coordinate with MRO team for critical spares.
- Assist in developing and managing departmental budgets and capital projects.
Leadership & Training
- Supervise building and utilities staff, including performance management and employee development.
- Provide technical training on utility systems, CMMS usage, and safety compliance.
- Promote a culture of accountability, teamwork, and continuous learning.
Critical Skills & Competencies
- Strong knowledge of ammonia refrigeration, boiler systems, compressed air, and wastewater treatment.
- Familiarity with CMMS platforms (SAP preferred).
- Understanding of KHMS and SMRP frameworks for reliability and asset management.
- Communicate with outside agencies i.e. contractors, equipment suppliers, technical consultants and vendors.
- Ability to lead cross-functional teams and manage change initiatives.
Key Performance Indicators (KPIs):
- Utility System Uptime: ≥ 99% availability for critical utilities.
- Preventive Maintenance Compliance: ≥ 98% completion of scheduled PM tasks.
- Energy Efficiency: ≥ 5% annual reduction in energy consumption per production unit.
- Unplanned Downtime Reduction: ≥ 15–20% annual reduction for utility-related failures.
- PSM/RMP Compliance: 100% adherence to regulatory requirements.
- Work Order Accuracy: ≥ 95% compliance with documentation standards.
- Training Completion: 100% of utilities team trained on KHMS and reliability fundamentals annually.
- Cost Avoidance: Track annual savings from avoided failures and improved energy efficiency.
- Safety Compliance: Zero safety violations during utility operations.
#INDMFGS
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$77,800.00 - $97,300.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
-
Physical
-
Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
-
Social
-
Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
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Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
-
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Garland Plant
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
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About Kraft Heinz

Kraft Heinz
PublicThe Kraft Heinz Company (KHC), commonly known as Kraft Heinz, is an American multinational food company formed by the merger of Kraft Foods Group, Inc. and the H.J. Heinz Company co-headquartered in Chicago and Pittsburgh.
10,001+
Employees
Chicago
Headquarters
$42B
Valuation
Reviews
3.6
10 reviews
Work-life balance
3.5
Compensation
3.8
Culture
3.7
Career
2.8
Management
3.2
65%
Recommend to a friend
Pros
Good benefits and competitive compensation
Supportive team culture and collaboration
Work-life balance and flexible hours
Cons
Limited career advancement opportunities
Poor management and lack of direction
Communication issues and high turnover
Salary Ranges
61 data points
Junior/L3
Mid/L4
Senior/L5
Intern
Director
Junior/L3 · Continuous Improvement Manager
1 reports
$109,250
total per year
Base
$95,000
Stock
-
Bonus
-
$109,250
$109,250
Interview experience
4 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 75%
Negative 25%
Interview process
1
Application Review
2
HR Screen
3
Assessment (Pymetrics/HireVue/Games)
4
Case Study Interview
5
Final Interview
6
Offer
Common questions
Behavioral/STAR
Case Study
Culture Fit
Past Experience
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