Job Description

The Time & Scheduling Analyst ensures accurate employee time, schedule and qualification data to support operations and payroll. This role performs weekly qualification checks and data loads, maintains employee records for upcoming shifts, monitors and validates schedules/wage tables, delivers continuous improvement analytics (clock in/out, absenteeism, overtime, productivity), and provides tier-1 support to users.

Key Responsibilities:

• Labor Demand Planning.

• Qualifications check & load (weekly).

• Validate employee certifications/qualifications against requirements.

• Prepare and upload qualification data into the HR/time system once per week (or as required).

• Escalate missing or expiring qualifications and track remediation actions.

• Employee data maintenance for next shift (one week), employee base schedule, wage table check, data monitoring and accuracy.

• Verify employee eligibility and status before shift start (assignments, leaves, restrictions).

• Data monitoring & accuracy

• Reconcile schedules, timecards and wage tables to detect discrepancies.

• Maintain data integrity across systems (HRIS, timekeeper, payroll input).

• Run and act on routine audits to reduce timekeeping errors.

• Continuous improvement & analytics.

• Maintain a knowledge base / FAQ for common user questions.

• Collaboration and compliance

• Work with HR, payroll, operations and site managers to ensure schedule adherence and regulatory compliance (labor laws, union rules where applicable).

• Support audits and provide records as requested.

Required Qualifications:

• 2+ years in HR, payroll operations/timekeeping/scheduling or related operational support role.

• Experience with time & attendance systems (e.g., Kronos/UKG, Workday Leave Absence Module, Indeavor, Dayforce, or similar).

• Strong Excel skills (pivot tables, vlookups/XLOOKUP, basic formulas).

• Strong attention to detail and data accuracy.

• Good written and verbal communication in English and Spanish; customer-service orientation.

• Excel Proficiency.

• Ability to work on a shift schedule and meet weekly deadlines.

Location(s)

• Mexico City
• Antara Tower A - 5th Floor
• Local Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.