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Staff Solutions Engineer

Kong

Staff Solutions Engineer

Kong

United Arab Emirates

·

On-site

·

Full-time

·

1w ago

Required Skills

Cloud computing

Open source

APIs

CI/CD

Docker

Kubernetes

Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

What you’ll be doing:

  • Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform

  • Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production

  • Support Po Cs throughout the entire evaluation process

  • Ensure 100% customer satisfaction across the assigned set of accounts

  • Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs

  • Create technical documentation for DevOps, implementations, and services engagements

  • Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.

  • And any additional tasks required by the manager

What you’ll bring:

  • 7+ years of software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company

  • Solid understanding of cloud computing trends and open source business models

  • You are a strong listener and communicator

  • You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives

  • Enthusiasm for working in a high-profile, fast-paced startup culture

  • Experience with Docker/Kubernetes and other cloud native platforms

  • Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com http://www.konghq.com.

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About Kong

Kong

Kong

Bootstrapped

The Kong Company is an American company headquartered in the state of Colorado that develops, designs, and produces lines of dog toys and cat toys. Its primary line of product is a snowman-like chew toy for dogs also named KONG.

the state

Headquarters

Reviews

3.8

48 reviews

Work Life Balance

3.4

Compensation

4.2

Culture

3.9

Career

3.9

Management

3.6

78%

Recommend to a Friend

Pros

Good work-life balance and flexible environment

Competitive compensation and benefits

Opportunity for career growth

Cons

Career progression could be clearer

Some organizational bureaucracy

Room for improvement in processes

Salary Ranges

1 data points

Junior

Junior · Software Engineer

1 reports

$62,000

total / year

Base

$62,000

Stock

-

Bonus

-

$62,000

$62,000

Interview Experience

3 interviews

Difficulty

4.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview Process

1

Application Review

2

HR/Recruiter Screen

3

Technical Assessment

4

Technical Interview

5

Take-home Project

6

Final Interview

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design