Implementation Project Planner, Communications

Role Specific Information Job Description:

About the Role:

As an Implementation Project Planner, you will guide project execution for larger scale company wide initiatives. Deliver projects that drive sales, improve process efficiency and support consistent execution in all stores. Build cross-functional partnerships and alignment across projects and departments. Develop and grow business relationships vital to the success of the project. Influence business partners and gain support on project expectations.

What You’ll Do:

• Define project approach and drive decision-making with recommendations

• Facilitate cross-functional meetings to align on goals, next steps, and problem-solving

• Maintain and update project plans, timelines, and documentation

• Partner with subject matter experts to support key deliverables

• Monitor execution, resolve operational issues, and ensure on-time, on-budget delivery

• Transition completed projects to stakeholders per agreed timelines

• Collect feedback to ensure projects meet expectations and stay on track

• Establish standards and planning approaches for initiatives

• Evaluate feasibility, prioritize requests, and recommend solutions

• Drive continuous improvement for customer and associate experience

• Conduct post-project analysis and implement process enhancements

• Support rollout of new business strategies and initiatives

• Facilitate collaboration with corporate partners across all project phases

• Develop and deliver communications supporting key, high-impact initiatives

• Align stakeholder expectations and provide regular updates on project status and risks

• Tailor messaging for different audiences, including sensitive topics

• Ensure communication tools are consistent, accurate, and timely

• Gather and evaluate feedback (e.g., We’re Listening, Hindsight) to improve communication

• Additional tasks may be assigned

Addendum: Communications

• Develop and deliver communications supporting key, high-impact initiatives

• Align stakeholder expectations and provide regular updates on project status and risks

• Tailor messaging for different audiences, including sensitive topics

• Ensure communication tools are consistent, accurate, and timely

• Gather and evaluate feedback (e.g., We’re Listening, Hindsight) to improve communication

What Skills You Have:

Required

Bachelor's degree or equivalent experience

• 1-3 years experience in operations, stores, budgeting, forecasting or reporting

• Strong analytical, planning and organization skills

• Advanced decision-making, leadership or communication skills

• Strong knowledge of Excel/PC spreadsheet functionality

• Strong verbal and written communication skills and ability to communicate at all levels.

Preferred

• Proven project management skills with ability to multitask

• Ability to work as a part of a team & interact effectively with others

• Retail experience or retail operations business acumen

• Special Requirements

• On-call responsibility and flexible schedule as needed to support business operations.

• Travel

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to comply with dress code requirements

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner

• Ability to perform work in accordance with the Physical Requirements section

Physical/Cognitive Requirements: