Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

Resilience- Global Workplace Services – Business process Analyst

We are looking for experienced professionals to join our Global Workplace Services (GWS) team in the roles of Business Process Associate, Business Analyst, and Scrum Master.

Responsibilities:

• Work with various teams, stakeholders, and business owners to elicit requirements and align process changes.
• Strong functional knowledge and experience with Business continuity in the Cloud – BCIC.
• Hands-on experience with EH&S and plant/facility maintenance technologies (On Solve and BCIC preferred).
• Demonstrate experience and in-depth knowledge of resiliency and organizational business continuity (BC) and disaster recovery (DR) processes.
• Proven track record in supporting resiliency technologies, including Everbridge BCIC, as well as critical event management software such as On Solve and Crisis24.
• Develop and maintain detailed documentation of business requirements and processes.
• Communicate clearly and consistently with Business, IT teams, and other stakeholders throughout various project phases.
• Experience with configuring application settings, user management of cloud applications.
• Take ownership of technical solutions from design, Various Data Integrations, Data Security, Data access and architecture perspective, ensure the right direction.
• Ensure solutions meet business needs and requirements.
• Test enhancements and bug fixes; coordinate user acceptance testing.
• API Integrations with third party tools and Project Management skills
• Ensure deliverables are completed within timelines.
• Troubleshoot and resolve user issues
• Continuous Improvement, Mitigating the risks within business processes and IT solutions
• Process automations experience good to have like UIPATH, AI Automations and Advanced Data Analytics

Qualifications/Capabilities:

• 6–8 years of experience in roles such as Business Process Associate, Business Analyst, or Scrum Master.
• Experience in Cloud Architecture, cloud application administration (AWS/Azure/Oracle).
• Proven experience in eliciting end-user requirements and mapping 'As-Is' and 'To-Be' processes.
• Exceptional articulation, problem-solving, communication, and presentation skills.
• Proficiency in Visio, MS Office tools, Service Now, and other relevant platforms.
• Experience with end-to-end project delivery and agile methodologies.
• Time management and client facing skills to effectively meet challenging deadlines.
• Ability to suggest innovative solutions based on new technologies and the latest trends.
• Bachelor’s degree or master’s with first class preferable.

Nice to Have:

• Previous experience with HTML, SQL, Web applications, .Net integrations, moderate AI/ ML capability driven transformation.
• Previous experience in Analytics (Power BI)

Minimum Qualifications

Master's Level Degree or work experience of 6years , Bachelor's Level Degree or work experience of 8 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.