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JobsKLA

Customer Engagement Applications

KLA

Customer Engagement Applications

KLA

Dublin, Ireland

·

On-site

·

Full-time

·

6d ago

Required Skills

Swift

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Applications Engineer – LS/SWIFT Division

The LS-SWIFT Division of KLA’s Global Products Group provides patterned wafer inspection systems for high-volume semiconductor manufacturing. Its mission is to deliver market-leading cost of ownership in defect detection for a broad range of applications in the production of semiconductors. Customers from the foundry, logic, memory, automotive, MEMS, advanced packaging and other markets rely upon high-sample wafer inspection information generated by LS-SWIFT products. LS (Laser Scanning) systems enable cost-effective patterned wafer defect detection for the industry’s most sophisticated process technologies deployed in leading-edge foundry, logic, DRAM, and NAND fabs. SWIFT (Simultaneous Wafer Inspection at Fast Throughput) systems deliver all-wafer-surface (frontside, backside, and edge) macro inspection that is critical for automotive IC, MEMS, and advanced packaging processes as well as foundry/logic and memory fabs. As an Applications Engineer, you’ll work closely with customers and multi-functional teams to maintain and optimize laser scan tools, develop innovative applications, and drive improvements for next-generation products. This role combines technical expertise with customer engagement, ensuring our tools deliver maximum value in advanced semiconductor fabs.

Job Description/Preferred Qualifications

  • Deliver expert technical support that ensures optimal tool performance in customer fabs
  • Implement detailed installation plans
  • Develop and implement applications that solve customer problems using existing and pre-release products
  • Work with engineering teams to resolve hardware/software issues, scope feature requests to improve current products, and collect requirements for future products
  • Coordinate activities with customers and internal teams
  • Maintain strategic customer relationships
  • Deliver technical presentations and customer training
  • Assist sales teams with technical assessments and product specifications
  • Travel Required up to 20% to support high-volume manufacturing sites

Qualifications

  • Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years
  • Experience in semiconductor fabrication or equivalent educational experience
  • Strong knowledge of semiconductor process flows and defect types
  • Experience in system-level troubleshooting, diagnostics, and reporting
  • Cleanroom experience and semiconductor device characterization
  • Familiarity with computer operating systems, networking, and analysis tools

Preferred Skills:

  • Strong customer focus and ability to build collaborative relationships
  • Motivation to innovate and proactively deliver exceptional customer outcomes
  • Proven technical leadership and problem-solving skills
  • Excellent communication, teamwork, and project management skills
  • Ability to present technical content to diverse audiences
  • Data analysis tools (Excel, JMP, Minitab, Igor, Origin, ImageJ, etc.)

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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About KLA

KLA

KLA

Public

KLA Corporation is an American company based in Milpitas, California that makes wafer fab equipment. It supplies process control and yield management systems for the semiconductor industry and other related nanoelectronics industries.

10,001+

Employees

Milpitas

Headquarters

Reviews

3.6

26 reviews

Work Life Balance

3.2

Compensation

3.8

Culture

3.6

Career

3.1

Management

3.4

65%

Recommend to a Friend

Pros

Good management and supportive leadership

Competitive compensation and benefits package

Strong engineering department and talented peers

Cons

Limited career growth and promotion opportunities

Work-life balance issues with long hours

Chaotic work environment with minimal direction

Salary Ranges

0 data points

L4

L5

L4 · Data Scientist

0 reports

$147,667

total / year

Base

-

Stock

-

Bonus

-

$125,532

$169,802

Interview Experience

14 interviews

Difficulty

2.9

/ 5

Duration

14-28 weeks

Offer Rate

57%

Experience

Positive 36%

Neutral 36%

Negative 28%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Technical Interview Rounds

5

Final Round/Onsite

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

System Design

Behavioral/STAR

Past Experience