Associate Director, Customer Analytics

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional® At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Reporting to Director of Customer Analytics, this role is a leader to support the strategy definition and decision making for the Customer Development organization in KC’s North American consumer business. The Associate Director of Customer Analytics will partner with leaders in some of the largest Customer teams to evaluate performance drivers, define acceleration strategies, and support the execution of customer specific plans. Additionally, the Associate Director will manage a team of 1 or 2 analysts and contribute to building analytics acumen across Customer Development teams.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Job responsibilities include:

• Provides strategic leadership in the development and execution of customer analytics to define and refine Customer Strategies

• Collaborates closely with Customer teams and their cross-functional partners to perform analysis, build analytical capabilities, and enable effective decision-making, including:

• Long-term trend analysis

• Support of leadership engagements

• Analysis of business performance

• Competitive Intelligence analyses

• JBP preparation

• Ad-hoc P&L, ROIs, & DPSM analytics

• Guide end-to-end analysis for assigned Customers and make adjustments to existing strategies based upon new learning and changes in the competitive environment

• Own thought leadership for business problem definition, project scoping, analytical approach and work-planning

• Direct and directly execute data analysis for delivery of strategic projects including financial modeling and insight analysis on large, complex data sets

• Interpret results from multiple project components and translate these finding into clear and compelling recommendations and solutions

• Add personal insight, galvanize discussion and debate across the organization on key strategic issues, generating ideas and creative frameworks, and use a combination of facts, judgment, and personal impact to build credibility and influence outcomes

• 25-50% travel will be required

You will be maintaining equipment associated with the production, packaging and distribution of Kimberly-Clark products through preventative, predictive and corrective maintenance work. This role is part of Kimberly-Clark’s investment in creating new jobs and expanding its capabilities to produce that are essential to millions of lives around the world, and right here. It starts with YOU.

To succeed in this role, you will need the following qualifications:

• MBA from top-tier business school highly preferred

• 7+ years of business experience in strategy consulting, related business analysis, functional line experience within strategy, marketing, finance, operations, or sales analytics with a history of demonstrated business success.

• 3+ years of consulting experience with one of the blue-chip strategy consulting firms (Bain, BCG, Mc Kinsey, etc.) or comparable strategy consulting firm / function.

• Additional industry experience in a consumer-oriented (CPG, retail) company in strategy development, finance, marketing, or other role with strategic content highly preferred.

Led by Purpose. Driven by You.

Total Benefits:

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see https://www.mykcbenefits.com/ca/newhire

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

This role is available for local candidates already authorized to work in the country’s role only. Kimberly-Clark will provide relocation support for this role.

Salary Range: 173,400 – 214,200 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

Chicago Commercial Center:

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time