This position is an opportunity for a suitably experienced candidate to join a dynamic organization and gain exposure. Build your career in Tax Operations while working in the world’s most innovative bank which values creativity and excellence. This role provides an opportunity to learn new types of tax laws, understand changes in tax laws and its implications, and building good working relations with cross functional/geographical teams

As a Client Tax Associate in the Corporate & Investment Bank, you will be responsible for execution of the key business objectives, processes and managing business risks for key client/partner relationships.

Job responsibilities

• Own end-to-end accuracy and on-time delivery of the Tax Reclaim filing process for clients within stipulated deadlines/windows.
• Serve as escalation point for local team members and resolve issues/blocks promptly.
• Maintain a strong, stable operating environment with robust controls, checks, and balances.
• Track, update, and present KPIs/metrics and operational performance to management.
• Embed a client-centric culture and service mindset across the team.
• Ensure ongoing compliance with applicable laws, regulations, and tax-compliance obligations.
• Drive clear, regular, consistent communications across the team and with internal stakeholders.
• Apply strong process and industry expertise (end-to-end flows, SOPs, validations; international tax reclaims domain).
• Influence technology enhancements and communicate change-management impacts effectively to stakeholders.
• Develop and implement quality/efficiency tools to improve accuracy, reduce risk, and increase efficiency in a controlled manner.
• Lead day-to-day operations and decision-making for scenario handling, act as primary POC for aligned country/LOB, and support training/documentation (maintain procedures, train staff on new/revised processes, and strengthen a control-centric environment).

Required qualifications, capabilities, and skills

• Graduate or Post-Graduate with 5+ years’ experience in operations.

• 3+ years as a Chartered Accountant or equivalent degree.

• Familiarity with a Taxation and Tax Operations for various Markets&

Ability to drive results through a "hands-on" approach.

• Enthusiastic and articulate with excellent communication and written skills with clear, concise & logical documentation ability.

• Must be able to maintain and operate in an environment of high standards of risk and control.

• Detail oriented and ability to work in a dynamic environment with conflicting priorities.

• Strong analytical skills to review evolving market practices, assess oversight metrics, results identify trends.

• Demonstrate high emotional intelligence, with sound networking and influencing skills.

• Team player with ability to work with colleagues in a collaborative manner, as well as being able to proactively progress multiple tasks independently.

• Strong problem-solving and decision-making skills. ,

Skilled in MS office applications including Outlook, PowerPoint, Excel and Word.

Preferred qualifications, capabilities, and skills

• Relevant Tax market knowledge or industry experience

• Knowledge of financial markets and banking preferred.

• Advanced knowledge of Alteryx, Tableau and UI path (preferred)