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Client Onboarding and Servicing Business Manager - Vice President

JPMorgan Chase

Client Onboarding and Servicing Business Manager - Vice President

JPMorgan Chase

Chicago, IL, United States, US

·

On-site

·

Full-time

·

1w ago

Join the Client Onboarding and Service (COS) organization, focused on providing a best-in-class experience to our clients and employees. We are seeking a highly talented candidate for a full-time position on our COS Business Management support team within the Finance & Business Management (F&BM) organization. Work with senior leadership to provide executive communication support, data visualization, and business performance analysis.

As a Business Manager within the COS Business Management support team, you will coordinate and communicate information to support COS senior leadership, create high-quality executive presentations, and participate in planning key business initiatives. Your role involves providing data and reporting for business presentations, coordinating initiatives, and managing a team of business management analysts.

Job Responsibilities:

  • Coordinate, collect, consolidate, and communicate information to support COS senior leadership.
  • Partner with business executives to create high-quality executive presentations and special topic storylines.
  • Participate in planning key business initiatives, framing strategy, and tracking execution.
  • Provide data and reporting for business presentations that distill complex ideas into actionable messages.
  • Coordinate initiatives with stakeholders and monitor outcomes for alignment with strategic objectives.
  • Articulate and document complex topics in executive-level communication for management meetings.
  • Assist in driving efficiencies and managing risks impacting finance and budgets.
  • Collaborate with functional leads to develop strategies for achieving organizational goals.
  • Identify cross-impacts, dependencies, and impediments to progress and address them.
  • Manage a team of business management analysts.
  • Foster open communication and manage complexity within the organization.

Required Qualifications, Capabilities, and Skills:

  • Bachelor’s degree with an emphasis in Finance or Business Management.
  • 5 years of relevant work experience.
  • Excellent interpersonal and organizational skills with the ability to communicate at all organizational levels.
  • Ability to synthesize large amounts of information to tell a relevant story.
  • Strong experience in creating professional presentations for senior executives.
  • Demonstrated ability to manage tight delivery timelines and adapt to unexpected circumstances.
  • Experience in managing programs and strategic initiatives across multiple functions.
  • Self-directed with the ability to multi-task and maintain attention to detail.
  • Critical thinker with the ability to analyze information and provide sustainable solutions.
  • Energetic and results-oriented team player.
  • Experience with PowerPoint, Excel, Share Point, Teams, and other workplace tools.

Preferred Qualifications, Skills, and Capabilities:

  • Previous people management experience.

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

4.1

Culture

3.8

Career

3.0

Management

2.5

65%

Recommend to a friend

Pros

Good benefits and compensation

Supportive and collaborative environment

Flexible work arrangements

Cons

Long hours and heavy workload

Management issues and lack of direction

High stress during peak times

Salary Ranges

41 data points

Analyst

Junior/L3

Mid/L4

Senior/L5

Analyst · Analyst, Investment Banking

6 reports

$126,500

total per year

Base

$110,000

Stock

-

Bonus

-

$103,500

$201,250

Interview experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

40%

Experience

Positive 20%

Neutral 80%

Negative 0%

Interview process

1

Application Review

2

HireVue Video Interview

3

Recruiter Screen

4

Superday/Panel Interview

5

Final Interview

6

Offer

Common questions

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience

Case Study