As a Senior Associate in Commercial Real Estate Risk Administration supporting the Valuation Services Group, you will own key risk administration processes and workflows. You will improve efficiency and strengthen control execution through disciplined delivery management, data validation, and process automation using a range of applications and tools.

Job responsibilities

• Own assigned risk administration workflows and controls (e.g., access and user profile administration; Alteryx workflow execution and monitoring; operational reporting), including process documentation, execution, monitoring, and evidence capture.
• Support senior management in technology initiatives, working groups, and oversight forums by preparing materials, gathering inputs, and coordinating with cross-functional stakeholders.
• Identify and drive process improvements and automation by documenting current-state processes, assessing pain points and risks, proposing solutions, and supporting rollout and adoption.
• Translate business needs into clear, testable business requirements, process flows, and acceptance criteria for reporting and data changes.
• Perform data validation and reconciliations using SQL and Excel, and leverage tools such as Alteryx and Tableau (or similar) to confirm reporting accuracy and data integrity.
• Plan and execute User Acceptance Testing (UAT) for new valuation reporting requests and enhancements, including test planning, validation, defect triage, and closure tracking.
• Support root-cause analysis and remediation by gathering evidence, documenting findings, and tracking issue escalations with reporting and technology partners through resolution.
• Prepare executive-ready materials summarizing key metrics, project status, risks/issues, and recommended actions.

Required qualifications, capabilities and skills

• Bachelor's degree in business analysis, data analytics, economics, accounting, finance, information systems, or a quantitative discipline.
• Intermediate SQL skills for validation and troubleshooting; strong Excel skills for reconciliations, exception analysis, and test support.
• Advanced proficiency with Microsoft Office tools, including Word, PowerPoint, and Share Point.
• Demonstrated ability to translate business needs into clear, testable requirements for reporting and/or data solutions (requirements, process flows, acceptance criteria).
• Hands-on experience coordinating and/or performing User Acceptance Testing (UAT) for reporting solutions, including defect tracking through closure.
• Experience operating in a control and process oversight environment (documentation, monitoring, issue escalation, remediation tracking).
• Strong written and verbal communication skills, including presenting status, risks, and recommendations to senior stakeholders.
• Strong execution discipline with the ability to manage multiple priorities in a fast-paced, team-based environment.

Preferred qualifications, capabilities and skills

• Proficiency with automation and business intelligence tools (e.g., Alteryx, Tableau) to strengthen reporting reliability and improve operational efficiency.
• Working knowledge of intelligent automation and analytics platforms (e.g., Pega, Thought Spot, Power BI, Ui Path, Signavio, or similar).
• PMP (or equivalent project management certification).
• Knowledge of databases, data querying, and enterprise data management concepts.
• Track record partnering with technology teams using structured delivery methods (e.g., Agile, backlog grooming, release planning).
• Exposure to Commercial Real Estate valuation concepts and/or CRE risk administration processes.
• Strong process documentation skills (SOPs, workflow mapping, control narratives).
• History of advancing operational improvements through change management and consistent stakeholder communication.

ABOUT US

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.