The Business Banking Governance team oversees key functions to ensure the Line of Business meets regulatory expectations and internal policies and standards, supporting our 2.5 million+ clients, 2,500 Business Relationship Managers, and 10,000 Small Business Specialists across the US.

As a Vice President on the Business Banking Governance Team, you will lead centralized oversight for business functions including legal agreements and disclosures. You will drive strategic initiatives, oversee multiple projects, and represent the team in executive forums. This role requires strong leadership, strategic thinking, and the ability to influence senior stakeholders and drive alignment across the organization.

Job Responsibilities

• Serve as a subject matter expert on end-to-end processes for legal agreements and disclosures
• Advise stakeholders and template owners on roles, responsibilities, and best practices
• Maintain a complete and accurate inventory of templates, ensuring proper storage and periodic reviews
• Confirm appropriate business ownership for templates and foster consistency in controls
• Conduct research and analysis on complex items, communicating key themes and observations to leadership
• Partner with Business Banking units, Controls, Compliance, Audit, and Legal to address audit requests, control testing, and compliance matters
• Lead process improvement initiatives and recommend enhancements to processes, procedures, and job aids
• Apply sound risk management protocols and ensure adherence to regulatory requirements.
• Develop and facilitate forums for enhanced coordination with Legal, Risk, Compliance and Controls (LRCC) partners and cross-functional teams
• Manage cross-functional impacts, including repository migrations, automation of disclosures innovation, and frequent standards changes
• Represent the team in executive forums, driving strategy and alignment for current and future business needs.

Required Qualifications, Capabilities, and Skills

• Minimum of 2 years of relevant experience (governance functions, control management, legal document handling, disclosure management, change management).
• Knowledge of business operations processes and control requirements.
• Strong working knowledge of governance, oversight, and controls in a business environment.
• Experience executing process improvements and resolving root causes of issues.
• Ability to adapt and proactively mitigate risk to clients and the bank.
• Appreciation for operational complexities and their risk implications.
• Excellent written and verbal communication skills; ability to frame messages for different audiences.
• Proficiency in Microsoft Word, PowerPoint, and Excel

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree
• Technical understanding of internal controls, operational risks, and infrastructure (such as CORE)
• Knowledge of Business Banking processes, procedures, and business applications
• Experience in written and/or digital client-facing communications, specifically terms and conditions for products or services