As a leader across the payments ecosystem, we combine global scale with nearly 150 years of in-region expertise to help clients access new markets and connect to their customers, suppliers and partners. J.P. Morgan Payments has been operating in the ASEAN region, well over 60 years with focus on innovative payment solutions to businesses operating in Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam. We support our clients in growing their businesses and digital transformation by leveraging our global expertise and network, and local presence.

As a Treasury Services Product Manager within the Vietnam Payments franchise, your primary role is the development and management of cash management products for Payments Vietnam. The product coverage focuses on payments, receivables and digital platforms.

This role would require close partnership with Sales, Service, Operations and Technology in managing the lifecycle of these products including system stability and compliance to internal policies, industry upgrades and regulations. You would also be required to support key stakeholders on the wider ASEAN agenda in terms of strategic initiatives and product readiness. In this client-facing role, you will report to the ASEAN Treasury Services Product Head who is based in Singapore.

Job Responsibilities:

• Support the Payments Heads in analyzing market and competitor trends to identify wallet share and product positioning opportunities.
• Manage the life-cycle and support in managing P&L and performance of Treasury Products with focus on payments, receivables and digital platform solutions.
• Lead/co-lead the development of new products, risk assessment and client solutioning along with regional Product teams and partners from Sales, Technology, Operations, Service, Implementation, Controls, Legal and Compliance. The development would include business requirement assessment, prioritizing investment asks, and also include end-to-end responsibility of ready to launch activities such as client communication, marketing materials, operational readiness, service model and internal training.
• Support the end to end new product and enhancement from design to deployment of the solutions in APAC. This requires strong engagement and partnership with APAC stakeholders as well as Global team to expand products and solutions applicable to region
• Review current offerings with Sales/Bankers to identify opportunities refinement and/or develop innovative new solutions for our target client segments. Serve as a trusted partner and advisor to partners by providing subject matter expertise, resolving service issues and designing bespoke product asks.
• Engage extensively with Operations, Client Service and Bankers to provide clients with best in class products and competitive advantage.
• Ensure all new and existing products are in compliance with external regulations, internal policies and frameworks, and industry changes.

Required qualifications, capabilities, and skills:

• Bachelor’s degree or higher in Business, Banking, Finance or a related discipline
• 3 to 5 years of banking experience in Cash Management Product. Experience in Trade solutions will be a value add
• Strong understanding of cash management trends, technology evolvement and industry changes
• Demonstrated independence and self-starter qualities with a client-first mindset
• Proven track record in translating product vision into design requirements and ultimate execution of product/ solutions along with successful go-to market launch
• Demonstrated leadership or project management experience with multiple cross-functional teams including Product, Sales Operations and Technology
• Excellent communication and project management skills with proficiency in MS Excel and PowerPoint; proficiency or familiarity in RPA, Agile project and Data Visualization tools would be an added bonus.