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Executive Director – Product Leader Payments Platform

JPMorgan Chase

Executive Director – Product Leader Payments Platform

JPMorgan Chase

NY, United States, US

·

On-site

·

Full-time

·

2mo ago

Do you love improving the lives of millions of customers and building innovative products on the latest tech stack? Join us in the Card and Connected Commerce organization, where talented product leaders are transforming buying and selling experiences and promoting growth in digital payments.

As an Executive Director of Product and leader in the Card and Connected Commerce organization, you will conceptualize the next generation of payment platforms, promote innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences.

Job responsibilities:

  • Define the vision and strategy for the product line
  • Conceptualize and create platforms and products from 0-1, including driving build and scale
  • Hire and lead a team of product managers; foster an environment of motivation and collaboration
  • Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
  • Partner closely with Technology, Design, and Analytics teams to lead product development efforts
  • Define features and communicate requirements to engineering in clearly written documentation
  • Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
  • Manage product backlog, production support, issue & defect resolution and prioritization
  • Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
  • Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

  • 10+ years of experience in financial services and product management
  • Experience in online payments, money movement and partner management
  • Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions
  • Passion for understanding customer needs and demonstrated ability to build scalable platforms
  • Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
  • Outstanding verbal and written communication
  • Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
  • Proven track record of managing risk and controls
  • Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study

Preferred qualifications, capabilities and skills:

  • Candidates with Fintech background or payment platform experience shall be preferred

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

4.1

Culture

3.8

Career

3.0

Management

2.5

65%

Recommend to a friend

Pros

Good benefits and compensation

Supportive and collaborative environment

Flexible work arrangements

Cons

Long hours and heavy workload

Management issues and lack of direction

High stress during peak times

Salary Ranges

41 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1 reports

$139,000

total per year

Base

$107,000

Stock

-

Bonus

-

$139,000

$139,000

Interview experience

5 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

40%

Experience

Positive 20%

Neutral 80%

Negative 0%

Interview process

1

Application Review

2

HireVue Video Interview

3

Recruiter Screen

4

Superday/Panel Interview

5

Final Interview

6

Offer

Common questions

Behavioral/STAR

Technical Knowledge

Culture Fit

Past Experience

Case Study