Executive Director - Client Solutions & Customer Insights - Payments

Do you have a passion for technology, a consultative sales approach, and a proven track record in SaaS or data analytics sales? If so, you've found the right team!

As a Client Solution Specialist Director of Customer Insights within the Commercial Banking Payments team, you will lead the promotion of our cutting-edge Customer Insights subscription software platform. This platform utilizes advanced data analytics to empower businesses to enhance customer-centricity, accelerate growth, and make well-informed strategic decisions.

Job Responsibilities

• Identify, prospect, and engage potential clients across various industries to promote the Customer Insights subscription platform.
• Conduct needs assessments and deliver compelling product demonstrations tailored to client business objectives.
• Build and maintain strong relationships with decision-makers, including Marketing, Analytics, Real Estate, and C-level executives.
• Manage the full sales cycle from lead generation, qualification, proposal, negotiation, to closing.
• Collaborate with internal teams (Product, Customer Success, Analytics) to ensure seamless onboarding and client satisfaction.
• Stay current on industry trends, competitive landscape, and product enhancements to effectively position the software’s value.
• Achieve and exceed sales targets and performance metrics.

Required Qualifications, Capabilities, And Skills

• Minimum 10 years of experience promoting and implementing data analytics-driven software platforms, with a proven ability to drive customer-centric solutions, business growth, and strategic decision-making within the financial services, consumer banking, or payments industry.
• 3+ years of experience in B2B sales, in SaaS, data analytics, or technology solutions.
• Strong understanding of data analytics and its application in driving business growth and customer centricity.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to manage complex sales cycles and build lasting client relationships.
• Self-motivated, goal-oriented, and able to work independently and as part of a team.