In J.P. Morgan, the Wholesale KYC Operations (WKO) team plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank's reputation and financial assets.

As a Wealth Management KYC Associate within the Wholesale KYC Operations (WKO) team, you will be responsible for managing the entire KYC process, ensuring that all client profiles are completed accurately and promptly. You will collaborate with client-facing teams to guarantee all client records adhere to Anti-Money Laundering (AML) and Know Your Client (KYC) regulatory standards. Your role will involve close cooperation with Bankers/Banking Team, Line of Business (LOB) Operations, and Compliance, managing the relationship to facilitate timely client response and feedback. You will also be expected to stay updated with all regulatory changes and requirements related to client KYC, Suitability, and Documentation.

Job Responsibilities

• Exhibit the highest standards of customer service with clear transparent communication to the banker articulating requirements and time commitments
• Act as the single point of contact handling the KYC and also facilitate queries, including issues around PEP, screening, regulatory, compliance, legal, operational risk
• Analyze AML risks associated with the client, identify and escalate potential risks and issues as appropriate
• Comprehend the KYC risk factors and to summarize the overall risk of the client
• Conduct in-depth reviews of a client profile to identify and succinctly articulate gaps requiring Banker/Client resolution.
• Document and update the client KYC record with high quality, meeting timelines in advance of due date
• Build strong relationships as the primary interface with Compliance, Quality Control, Banker/Banking Team, and LOB Operations to clearly communicate challenges, risks, client asks, and eliminate roadblocks to meet timelines
• Act as a role model to drive high quality output.
• Provide guidance/training to team members to foster an environment of continuous improvement and high performance
• Keep informed of any changes to processes, procedures, and regulatory change.
• Make decisions that are effective and well-grounded based on guidelines, policies, and insights

Required qualifications, capabilities, and skills

• At least 3 years of KYC or related experience in Periodic Review/KYC/Onboarding within Private Banking with strong understanding of KYC, AML and regulatory requirements (i.e. HKMA and MAS)
• Experience covering either Individuals, Corporate, Banks, Trusts, Funds, NBFIs, NOAHs, Regulated Pension clients
• Must be able to work independently and as a team, to contribute effectively under fast-paced environment with strong sense of ownership and responsibility
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders, with the ability to handles escalations and drive to resolutions
• Strong research, analytical and comprehension skills, with ability to critically analyze client risk / controls
• Ability to quickly grasp/learn concepts, procedures and use it to identify & drive improvements in process/systems
• Bachelor's Degree

Preferred qualifications, capabilities, and skills

• KYC experience within the Wealth Management / Private Banking sector
• Understand the firm's KYC requirements inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.