Control Manager (Pensions) - Vice President

Job Description

Are you ready to shape the future of personal investing? At J.P. Morgan Personal Investing, you’ll join a team that values innovation, collaboration, and your unique perspective. Here, you’ll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community. We offer a supportive environment where your ideas are valued, and your contributions drive our success. Join us and be part of a team that’s redefining wealth management for the next generation.

As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks for our Pensions proposition, ensuring operational excellence and regulatory compliance. You’ll work closely with diverse teams, fostering a proactive risk culture and supporting innovative product development. Your expertise will help us deliver trusted solutions to our clients while advancing your own career in a dynamic, inclusive environment.

Job responsibilities

• Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborate with business stakeholders to identify and mitigate risks associated with new and existing products.
• Conduct comprehensive risk assessments in support of Pensions product development and change initiatives.
• Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed.
• Provide training and guidance on control processes and risk management practices.
• Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars.
• Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology functions.
• Support operational risk practices and control programs, including committee reporting and risk mitigation.
• Review and analyze key metrics to inform on the health of the operational risk and control environment.
• Contribute to cross-departmental initiatives such as awareness programs and trainings.

Required qualifications, capabilities, and skills

• Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management.
• Proven ability to identify risks and develop effective control mechanisms for both existing business and new product initiatives.
• Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels.
• Experience partnering with business and stakeholders to manage remediation of operational risk issues.
• Good understanding of wealth management products, regulations, and associated risks.
• Strong familiarity and prior experience working with personal / self-invested pensions products. Ability to articulate pensions specific requirements and translate these in control requirements.
• Strong knowledge of FCA requirements and regulatory expectations, including Pensions & ISA regulations, Suitability & Appropriateness, CASS, and Consumer Duty.
• Ability to articulate key risks within business processes and translate these into risk and control heatmaps.
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred qualifications, capabilities, and skills

• Experience using JIRA, Confluence, Alteryx, or CORE.
• Fluency in another European language.
• Bachelor’s degree preferred.
• Experience leading small teams or coaching junior team members.