Financial Crime Product Manager

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.

As a Financial Crime Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world

Job responsibilities:

• Define and own the product roadmap for financial crime including AML, KYC, sanctions screening, risk scoring and transaction monitoring systems
• Collaborate closely with Financial Crime Compliance and other key stakeholders to define Product solutions that satisfy all applicable regulatory and internal policy requirements
• Maintain a working understanding of financial crime regulations, regulatory guidance, and industry best practices across and serve as a financial crime SME within the Product team
• Provide regular updates to senior leadership on key financial crimes programmes and emerging Product-related risks and/or issues
• Work closely with compliance and legal teams to address regulatory examinations, audits, and remediation efforts
• Define and monitor key financial product metrics, taking follow-up action and escalating where necessary
• Continuously identify and deliver improvements to the overall AML/KYC control environment
• Work closely with KYC Operations teams to ensure they have the Product functionality they need to be effective and early visibility of upcoming changes
• Partner with global teams to ensure consistent implementation of financial crime controls across jurisdictions
• Build and maintain strong relationships with compliance, legal, operations, technology, and other key stakeholders across multiple lines of business
• Attend key governance committees to ensure appropriate oversight and get decisions made
• Lead cross-functional teams through the full product lifecycle from ideation through deployment

Required qualifications, capabilities and skills:

• 5+ years of experience in product management
• 3+ years of experience in a financial crime role in the financial services sector
• Familiarity with a mature AML/KYC control environment and key concepts such as customer due diligence, screening, ID&V, risk scoring and periodic reviews.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Outstanding communication and presentation skills, including senior and technical audiences
• Ability to influence senior stakeholders and drive consensus among diverse groups
• Leadership qualities including ability to motivate teams and navigate ambiguity

Preferred qualifications, capabilities and skills

• Demonstrated experience managing complex, enterprise-scale technology implementations
• Prior experience with financial crime technology platforms (transaction monitoring, sanctions screening, case management systems, or KYC utilities)
• Demonstrated prior experience working in a highly matrixed, complex organization
• Understanding of the digital wealth management landscape in the UK