Join our team to champion oversight, governance, and process excellence, driving risk control, stakeholder engagement, and impact.

As an LE Broker, you will serve as a trusted advisor and strategic partner, championing oversight, governance, and operational excellence across the organization. This role is at the intersection of business, compliance, and stakeholder engagement, requiring a keen eye for detail, a passion for controls, and the ability to influence and drive outcomes in a dynamic environment.

Job Responsibilities:

• Act as a guardian of process integrity, ensuring all activities align with policy, standards, and regulatory requirements for the country/countries assigned.
• Exercise vigilant oversight of Risk overlay processes, identifying gaps and proactively mitigating risks.
• Maintain a robust control environment, continuously monitoring for emerging issues and implementing timely solutions.
• Build and nurture strong relationships with business clients, LCs, and cross-functional partners, fostering a culture of collaboration and transparency.
• Serve as a persuasive communicator, adept at translating complex requirements into actionable guidance for stakeholders at all levels.
• Deliver impactful training and awareness sessions, empowering SDMs and key stakeholders with the knowledge to excel.
• Anticipate challenges and act swiftly to resolve open or aged items, ensuring seamless execution and adherence to deadlines. Take initiative in leading special projects, participating in global forums, and contributing to the broader GSS community.
• Navigate ambiguity with confidence, escalating issues judiciously and advocating for best practices across the business. Partner with RO team members and broader CTPO/GSS teams to ensure smooth hand-offs and cross-team synergy.
• Lead by example, inspiring peers and stakeholders through your commitment to excellence, ethical conduct, and continuous improvement.
• Champion a culture of accountability, ensuring all deliverables are clearly understood and executed with precision. Foster an inclusive and respectful environment, encouraging open dialogue and constructive feedback.
• Collaborate with other LE Brokers to harmonize processes, share insights, and drive innovation across regions. Leverage global and regional awareness to support business objectives, adapting strategies to meet evolving needs.

Required Qualifications, Capabilities, and Skills:

• Proven leadership and people management experience, with a strong track record of building and leading high-performing teams.

• Excellent written and verbal communication skills, with the ability to effectively influence senior stakeholders.

• Must be firm and confident in managing stakeholder relationships, ensuring clear communication and decisive action.

• Strong analytical and business analysis skills, demonstrating keen attention to detail.

• In-depth understanding of risk management principles, operational controls, and regulatory frameworks within financial services.

• Demonstrated ability in process optimization, critical thinking, and problem-solving under tight deadlines.

• Collaborative mindset with strong relationship-building skills across regions and functions.

• Strategic orientation focused on quality outcomes, continuous improvement, and operational resilience.

Preferred Qualifications, Capabilities, and Skills:

• Experience working within a global financial institution.

• Familiarity with APAC regulatory requirements and third-party risk management.

• Project management certification or formal training.

• Proficiency in MS Excel and PowerPoint; experience with automation platforms such as Alteryx or Ui Path.

• Advanced knowledge of supplier governance frameworks.

• Ability to manage multiple priorities in a fast-paced environment.

• Fluency in an Asian language is considered an asset.

Internal Application Eligibility RequirementsTENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.