This role is part of our Technology, Data and Product (TDP) Talent Segment team which is in our Human Resource's Talent & Employee Experience organization.
The TDP Talent Segment team is responsible for the comprehensive talent strategy to attract, retain and develop employees in the rapidly evolving functions of Global Technology, Data & AI, and Product Management (approximately 83,000 employees).

As a Lead Program Manager in the Strategy and Transformation team, you will join partners across the TDP team, as well as with firmwide product and employee experience teams to design transformative solutions and drive change that will fulfil business aspirations and elevate the employee experience.

Job responsibilities

• Collaborate with the Tech, Data & Product Segment team to develop, document, communicate and execute a comprehensive, global talent and employee experience strategy that aligns with the company's overarching business objectives
• Lead components of the delivery by building expertise in the subject matter, engaging stakeholders, structuring the work and timelines, prioritizing scope, setting up ways-of-working including change management, navigating roadblocks, identifying dependencies and contingencies, and problem solving throughout to quickly deliver a series of highly visible changes
• Create and maintain the vision, strategy, and roadmap for components of this strategy, taking ownership of the definition, measurement, and success of outcomes. Craft concise updates, presentations, statuses, and reports for senior leadership
• Utilize data analytics, user experience research, competitive and market analysis, industry trends, and company goals to shape and prioritize initiatives effectively
• Work with partners across segment, products and client groups to orchestrate and influence prioritization of delivery in support of the strategy to deliver a personalized, frictionless and seamless experience to our employees
• Stay informed of internal HR product enhancements and actively ensure their strategic utilization within the strategy, while keeping stakeholders aware of the product roadmap and ongoing improvements
• Work closely with the Strategy and Transformation lead to drive alignment, operational efficiency, and continuous improvement of our approach, processes and tools

Required qualifications, capabilities, and skills

• Strong experience in program management, leading complex technology and/or talent projects in large organizations, with a proven ability to drive large-scale change through being the details as well as strategic in approach
• Ability to absorb and translate complex, high-level concepts into actionable strategy components and deliverables, synthesizing information into compelling narratives for senior leaders
• Demonstrated proficiency in analytical reasoning, problem-solving and using data-driven decision-making to inform strategy and measure success
• Exceptional communication, interpersonal, and leadership skills, including crafting compelling executive summaries and communicating effectively at all levels
• Good understanding of global talent trends, best practices, and emerging technologies, ideally supported by a background in technology, data, or product roles (or HR/Talent roles supporting those areas) to provide a 'voice of the customer' perspective
• Demonstrates a growth mindset with commitment to continuous improvement, proactively seeking opportunities to learn, adapt, and enhance processes, outcomes, and personal development
• Ability to use systems thinking and an AI-first mindset to analyze complex business challenges, identifying interdependencies and propose designs that solve business challenges

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.