There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within Corporate Technology, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Create and align on service and platform designs, and drive consensus with engineering peers
• Design and implement automated CI/CD deployment approaches with partner teams
• Build and improve application reliability, availability, scalability, and performance through hands-on engineering
• Implement infrastructure, configuration, and network-as-code for the services in your remit
• Troubleshoot and resolve complex technical issues with subject-matter experts and stakeholders
• Define and use SLIs/SLOs to detect risk early and address issues before customers are impacted
• Automate repetitive work to reduce operational toil and improve day-to-day operations

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and applied experience
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

Preferred qualifications, capabilities, and skills

• Knowledge of Oracle, Databricks
• Knowledge of Airflow, Control-M
• Experience coding with agentic tools such as Copilot, Claude. Familiar with LLM solutions
• Familiarity with container and container orchestration such as EKS, Kubernetes, and Docker
• Familiarity with troubleshooting common networking technologies and issues
• Ability to initiate and implement ideas to solve business problems