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As a Senior Director of Infrastructure Engineering at JPMorgan Chase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale. You will serve as the accountable owner for client-facing web security controls and enterprise egress architecture, partnering with senior stakeholders across Network Services, Cybersecurity, Employee Platforms and other lines of business. You will help champion customer and developer experience (CX/DX), clear guidance, and fast time-to-value- while meeting regulatory, risk, and resiliency requirements.

Job responsibilities

• Manages multiple technical areas and collaborates on technology projects across different technical domains
• Promotes and champions the development of technological methods, techniques, and various analytical approaches across the infrastructure engineering domain
• Ensures technical compliance, risk, and security, is adopted and that service level agreements and solution scalability needs are met
• Manages multiple stakeholders and complex projects consisting of large teams
• Applies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of infrastructure engineering areas by communicating, managing, and implementing strategic and operational plans
• Develops and executes the function’s objectives with accountability for outcomes
• Be responsible for staffing, budget and relevant profit and loss
• Mentors and coaches junior engineers and technologists
• Champions the firm’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• 12+ years in network/security engineering; 5+ years leading large, distributed engineering teams and mission‑critical platforms (30+ staff).
• Deep expertise with Broadcom/Bluecoat stack (ProxySG/CAS/SMC), PAC files, ICAP/DLP, TLS 1.3 decryption, Kerberos/SPNEGO, and header‑injection patterns.
• Proven record building/operating SSE‑aligned services (SWG, ZTNA, CASB, DLP integrations) at enterprise scale with measurable CX/DX improvements.
• Strong automation background (Python; Terraform/Ansible; policy‑as‑code) and telemetry integration (synthetic monitoring, real‑user metrics, Grafana/Datadog), SIEM, and ticketing.
• Hands‑on experience with multi‑region resiliency, global load balancing, egress segmentation, and change governance.
• Demonstrated AWS networking/security expertise for proxy workloads (VPC/TGW/Private Link/NLB/Route 53, Direct Connect, IAM/KMS, CloudWatch/VPC Flow Logs); experience building developer-friendly, self-service cloud services.
• Experience managing and developing large cross-functional teams within the infrastructure engineering discipline
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessments
• Extensive experience hiring, developing, and recognizing talent
• Experience managing and developing budgets

Preferred qualifications, capabilities, and skills

• Experience with one or more next‑gen firewall/SSE vendors: Palo Alto Networks (PAN‑OS, Prisma Access), Fortinet (Forti Gate/Forti Manager), Zscaler (ZIA/ZPA), Netskope (SWG/ZTNA/CASB).
• Prior ownership of a global proxy estate or SSE platform in a complex, regulated financial institution.
• F5 GTM/LTM integration, secure egress patterns, and performance optimization (on‑prem and cloud).
• AWS certification (Solutions Architect or Network Specialty) and security certifications (e.g., CISSP, CCSP) are a plus.