Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.

As a Technology Support Lead (VP) at JPMorgan Chase within the Accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them. While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job responsibilities:

• Lead EntraID administration, optimizing conditional access policies and security best practices.
• Develop and implement robust identity and access management solutions to protect organizational assets.
• Provide expert support for multi-cloud environments (Azure, GCP, AWS) to platform engineers.
• Secure end-user devices using Jamf Pro, Protect, and Radar, including managing application allow-listing.
• Monitor and remediate security incidents and vulnerabilities on end-user devices.
• Automate repetitive tasks and streamline user management with scripting (PowerShell, Bash) and Microsoft tools.
• Collaborate with security teams on implementing recommended changes and participating in threat modeling exercises.
• Support and manage Netskope for Data Loss Prevention (DLP), Secure Web Gateway (SWG), and Cloud Firewall compliance.
• Oversee the secure lifecycle management of SaaS applications (onboarding, maintenance, deprovisioning).
• Analyze error logs and resolve root causes of escalated technical issues to ensure timely and effective resolution.
• Extensive knowledge and hands-on experience with macOS management and support in an enterprise environment

Required qualifications, capabilities and skills:

• Demonstrate extensive hands-on experience with EntraID (Azure Active Directory), conditional access, and security best practices.
• General knowledge of Azure, GCP, and AWS platform management and support.
• Advanced scripting abilities in PowerShell and Bash; proven track record of automating processes.
• Familiarity with Netskope for DLP, SWG, and Cloud Firewall; demonstrated understanding of cloud firewalls, ports, and protocols.
• Demonstrated experience collaborating with security teams and participating in threat modeling.
• Strong knowledge of SaaS application lifecycle management.
• Understanding of authentication and provisioning protocols (SAML, SCIM, JIT).
• Ability to interpret and analyze error logs to diagnose and resolve technical issues.
• Expertise in Jamf, including securing end-user devices, allow-listing applications, and developing configuration profiles
• Understanding of Least Privileged access, its implementation, and importance.

Preferred qualifications, capabilities and skills:

• Github
• Terraform
• Vulnerability Management
• GCP Experience
• AWS Experience
• Azure Experience