As a Senior Product Solutions Associate in the Client Service and Solutions team, you are a significant contributor to a team that has overall accountability for ensuring our Client's global service requirements are achieved end-to-end and across Custody & Fund Services ('C&FS'), with consistent delivery across Markets & Investor Services. We are their primary contact and are an advisor on all C&FS service related matters. We partner with Sales in improving and retaining client relationships, while maintaining a strategic understanding of the client's operating model. We organize our clients into industry segments such as Asset Managers, Pension, Sovereign Wealth and Banks. This allows us to understand the specific requirements and behaviors of the segment and ensure our service offering meets those requirements while positioning ourselves to build strong and lasting partnerships on strategic initiatives.

Job responsibilities

As part of the broader team across different regions, the candidate will be required to provide Fund Manager Onboarding support and has responsibilities including:

• Prepare for onboard
• Set up project plan
• Track market openings, currency account set ups and products in line with client instructions.
• Complete instruction to downstream team for fund manager set up

Ensure Risk & Controls:

• Perform functions related to risk and quality control including; validation of entitlement set up, validation of standing instructions.
• Ensure Quality control for deal adherence.
• Liaise with downstream teams to ensure efficient and timely set up of all technology and static data

Communicate with external Fund Manager:

• Notify manager of onboard and collate manager requirements
• Handle all manager queries during the onboarding event.
• Update manager on progress throughout the onboard

Required qualifications, capabilities, and skills

• Bachelors degree with minimum 4 years of experience (within the Custody & Fund Services space)
• Enhanced MS office skills including excel, PowerPoint etc.
• Excellent communication skills (Oral and written). Role involves extensive co ordination with various internal teams, along with both written and verbal communication with Fund Managers.
• Team player with demonstrated ability to work in and create a cohesive work environment.
• Ability to prioritize and work across multiple work streams.
• Strong attention to detail

Preferred qualifications, capabilities, and skills

• SME knowledge of Global Custody would be an added advantage.
• Previous experience in a client facing role would be a benefit.

ABOUT US

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.