Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Payments -Receivables Online, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Coordinate internal and external communications about product updates while maintaining product and system documentation
• Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture
• Produce data driven analysis to maximize revenue opportunities
• Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment
• Oversee agile product development processes, including sprint planning, backlog grooming, and release management
  Required qualifications, capabilities, and skills- 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience in product deployment processes
• Excellent time management and is a self-starter with the ability to deliver results on-time
• Excellent verbal and written communication skills
  Preferred qualifications, capabilities, and skills- Developed knowledge of the product development life cycle
• Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy.
• Experience working with agile methodologies and tools (JIRA, Confluence)
• Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently