Join J.P. Morgan’s Asset Servicing leadership team and help shape industry-leading operations for global clients. Drive innovation, efficiency, and control by leading process improvements and technology change. Advance your career in a collaborative, diverse environment where your leadership and ideas make a lasting impact.

As an Asset Servicing Operations Leader within the Corporate & Investment Bank, you supervise daily operations to ensure key parameters are met and drive process and technology improvements. You review controls, eliminate manual errors, and motivate teams to deliver high-quality results. You communicate and influence partners, showcasing achievements and supporting continuous improvement across the department.

Job Responsibilities

• Supervise day-to-day operations to meet key operational parameters.
• Lead identification and implementation of tactical and strategic process and technology changes.
• Review and strengthen controls for manual processes to eliminate errors.
• Motivate and support team members as a strong department leader.
• Communicate achievements and influence behavior with partners and upstream stakeholders.
• Adapt to change and manage change initiatives effectively.
• Delegate tasks and coach team members to develop key talent.
• Present results and ideas confidently to senior management.
• Foster collaboration and teamwork across products and regions.
• Drive continuous improvement and contribute to people development.
• Challenge status quo and generate innovative solutions for clients and operations.

Required Qualifications, Skills, and Capabilities

• Bring strong knowledge of banking operations, especially in Asset Servicing.
• Demonstrate leadership skills to motivate and bind teams.
• Adapt quickly to change and manage change initiatives.
• Operate proficiently in MS Office (Word, Excel, PowerPoint, Outlook).
• Apply strong control and quality management skills with attention to detail.

Preferred Qualifications, Skills, and Capabilities

• Leverage people management experience to build high-performing teams.
• Present ideas and results effectively to senior management.
• Delegate tasks efficiently and coach team members for growth.
• Foster teamwork and collaboration across regions and products.