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Join our Quality Assurance team and play a critical role in ensuring the effectiveness and compliance of AML processes within the Transfer Agency!
As a Quality Assurance Associate II, you will play a critical role in ensuring the effectiveness and compliance of AML processes within the Transfer Agency. You will be responsible for reviewing, testing, and enhancing AML controls, procedures, and documentation to mitigate financial crime risks and ensure regulatory compliance within the department.
Job Responsibilities
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Conduct regular quality assurance reviews of AML processes, including sampling of customer due diligence (CDD), transaction monitoring, and PEP, Negative Media and sanction screening.
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Evaluate the effectiveness of existing AML controls and issue recommendations over policies, procedures, and systems.
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Perform sample testing of investor files, transactions, and documentation to ensure adherence to internal and regulatory standards.
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Collaborate with AML Onboarding / Refresh Operations teams and with OCM team, to address findings and implement and remediate corrective actions.
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Prepare detailed reports on QA findings, trends, and recommendations for senior management and ad hoc reports for clients.
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Stay up-to-date with regulatory changes and industry best practices in AML and transfer agency operations.
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Support internal and external audits by providing documentation and responding to queries related to AML QA activities.
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Participate in projects aimed at enhancing AML controls and operational efficiency.
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Contribute to the development and definition of key performance indicators (KPIs) and quality metrics to measure the effectiveness of AML controls.
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Support the implementation and testing of automated controls, rule-based monitoring, and workflow management systems.
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Track remediation of issues and verify the implementation of corrective actions within the department and initiate follow-up.
Required Qualifications, Capabilities & Skills
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Master’s degree in Finance, Business, Law, or related field.
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Strong experience in AML, compliance, or quality assurance within financial services, preferably in transfer agency operations.
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Strong knowledge of EU and Luxembourg AML regulations and industry.
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Experience with AML systems, transaction monitoring tools, client onboarding and periodic review processes.
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Excellent analytical, problem-solving, and communication skills as well as experience in process improvement and root cause analysis.
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Detail-oriented with the ability to manage multiple priorities and meet tight deadlines.
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Ability to work independently and as part of a team.
Preferred Qualifications, Capabilities & Skills
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Proficiency in Alteryx and Tableau is highly desirable.
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Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) are highly desirable.
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About JPMorgan Chase

JPMorgan Chase
PublicJPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.
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