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JPMorgan Chase
JPMorgan Chase

Global financial services firm

Trust & Safety Product Manager - Payments - Vice President

RoleProduct
LevelExecutive
LocationTampa, FL, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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Required skills

Excel

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Fraud Prevention within Payments' Trust & Safety organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers

  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

  • Proactively manages new product or synergies pipeline that anticipates and/or responds to ecosystem stakeholder needs, market trends to ensure best-in-class offering in the market

  • Aligns with cross-functional partners to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or Fraud Prevention for the Payments domain

  • Advanced knowledge of the product development life cycle, design, and data analytics

  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

  • Hands-on past experience building and commercializing innovative products and services

  • Capacity working and aligning with cross-functional internal and external stakeholders towards the common objective

  • Skilled in developing and managing product documentation leveraging tools such as Word, PowerPoint, Excel, Visio etc.

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization

  • Strong understanding of e-Commerce and Corporate business models (e.g. B2B, B2C, B2B2C)

  • Familiarity with the credit card processing lifecycle, Fraud prevention, and AI/ML strategies

  • Exceptionally strong presentation and communication skills

  • Ability to execute on the Go-to-Market strategy

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase & Co. is an American multinational banking institution headquartered in New York City and incorporated in Delaware. It is the largest bank in the United States, and the world's largest bank by market capitalization as of 2025.

300,000+

Employees

New York City

Headquarters

$500B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.5

Compensation

4.0

Culture

3.8

Career

3.2

Management

2.8

68%

Recommend to a friend

Pros

Good benefits and compensation

Supportive colleagues and environment

Flexible work arrangements

Cons

Long hours and heavy workload

Management issues and lack of direction

High stress and expectations

Salary Ranges

44 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analytics Solutions Associate

1 reports

$139,000

total per year

Base

$107,000

Stock

-

Bonus

-

$139,000

$139,000

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer rate

50%

Experience

Positive 25%

Neutral 75%

Negative 0%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-person/Final Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Financial Knowledge

Case Study