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Trust & Safety Product Manager - Payments - Vice President

JPMorgan Chase

Trust & Safety Product Manager - Payments - Vice President

JPMorgan Chase

Tampa, FL, United States, US

·

On-site

·

Full-time

·

1w ago

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Fraud Prevention within Payments' Trust & Safety organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers

  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

  • Proactively manages new product or synergies pipeline that anticipates and/or responds to ecosystem stakeholder needs, market trends to ensure best-in-class offering in the market

  • Aligns with cross-functional partners to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or Fraud Prevention for the Payments domain

  • Advanced knowledge of the product development life cycle, design, and data analytics

  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

  • Hands-on past experience building and commercializing innovative products and services

  • Capacity working and aligning with cross-functional internal and external stakeholders towards the common objective

  • Skilled in developing and managing product documentation leveraging tools such as Word, PowerPoint, Excel, Visio etc.

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization

  • Strong understanding of e-Commerce and Corporate business models (e.g. B2B, B2C, B2B2C)

  • Familiarity with the credit card processing lifecycle, Fraud prevention, and AI/ML strategies

  • Exceptionally strong presentation and communication skills

  • Ability to execute on the Go-to-Market strategy

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

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Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study