Join our team to shape the future of Trade Finance operations. Bring your expertise to drive process improvements and efficiency. Unlock your potential with opportunities for career growth and development. As a Trade Finance Operations Manager within our team, you will manage daily operational activities, ensuring compliance with UCP, ISP, URDG, Boycott regulations, and OFAC. You will analyze processes, identify improvement areas, and execute action plans to enhance efficiency and turnaround time. Your role will involve supporting managers in driving process efficiency, managing crisis situations, and motivating the team.

Job responsibilities

• Manage day-to-day operational activities for Trade Finance
• Analyze processes to identify improvement areas and execute action plans
• Support managers in driving process efficiency and implementing best practices
• Manage crisis situations through proper escalation and motivate the team
• Develop and exercise business plans and internal procedures
• Lead projects, offer innovative solutions, and identify cost efficiency opportunities
• Ensure integrity of processes, operations, and associated results
• Support a wide range of stakeholders, including Product, Sales, Client Service, Partner Site, and Tech Support
• Build effective relationships with management and internal stakeholders, influencing them where necessary

Required qualifications, capabilities, and skills

• Strong knowledge of Trade products, processes, and systems
• Excellent attention to detail and ability to know when a deep dive approach is appropriate
• Ability to drive results through a hands-on approach
• Skilled in identifying talent, recruiting, coaching, mentoring, managing, and developing team members
• Excellent verbal and written communication skills, adept at communicating with all levels of the business and technical parts of the organization
• Ability to operate in a dynamic environment with tight deadlines and prioritize work effectively
• Understanding of operational risks, related controls, audit, and internal control framework
• Confidence to challenge and be challenged while maintaining a positive outlook

Preferred qualifications, capabilities, and skills

• CDCS/CSDG/CITF certification preferred

ABOUT US

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.