Fund Servicing Associate at JPMorgan Chase

Join JPMorgan Chase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.

As a Fund Servicing Associate ll within JPMorgan Chase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.

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Job Responsibilities:

• Perform reconciliation between Broker/Counterparty and Client to ensure alignment of client books with respective brokers.

• Drive root cause analysis for reconciliation breaks and implement innovative solutions to reduce break frequency.

• Conduct detailed investigations of reconciliation breaks and exceptions.

• Liaise with external clients, counterparties, brokers, and vendors for timely resolution of breaks.

• Attend client calls alongside the onshore team to discuss break resolution status and address client requests/issues.

• Collaborate with internal teams to resolve breaks and escalate issues to designated parties within agreed timescales.

• Provide MIS reporting on break status and deliver weekly KPI information to management.

• Communicate proactively and transparently with all stakeholders regarding delivery and issue resolution.

Required Qualifications, Capabilities, and Skills

• 8 years experience in fund accounting and/or strong understanding of financial products.

• Extensive experience in reconciliation processes.

• Sound knowledge of basic accounting principles (debits/credits).

• Proven experience managing a team of more than 10 people.

• Excellent communication, interaction, and influencing skills.

• Strong PC skills, particularly proficiency in Excel.

• Proactive approach to problem solving, ownership of issues, and determination to follow through.

• Good prioritization and time management skills.

• Good knowledge of risk and controls.

Preferred Qualifications, Capabilities, and Skills

• CA or MBA (Finance) qualification preferred.
• Understanding of derivatives and fund accounting processes.
• Knowledge of custody and settlement operations.
• Experience in client-facing roles and stakeholder management.
• Innovative mindset with a focus on process improvement.