Wintel Infrastructure SRE

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As a Wintel Infrastructure Engineer III at JPMorgan Chase, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• 5+ Years experience supporting Wintel Servers
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Strong knowledge of one or more scripting languages (e.g., PowerShell, Ansible.)
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

Preferred qualifications, capabilities, and skills

Fundamental networking knowledge – IP, DNS, IP routing, network address translation

Knowledge Transition Lead -- Ensure project deliverables (documentation, RTPA, ) are met in conjunction with transition timelines

Release to Build and Test – Implement or adapt service support according defined project

Operates data communication systems, including LANs and WANs

Prepares the analysis of the capacity needs for network infrastructure

Additional Cisco, security and VoIP certification is a plus

Implementing, integrating and supporting Wintel infrastructure platforms and technologies, including Microsoft server and Virtualization

Troubleshoot and provide technical analysis concerning operating system, hardware, network & storage related issues on windows servers and application performance issues to resolution

Successful delivery of projects end-to-end