Are you ready to help shape the future of digital banking? Join our International Consumer Bank team, where you’ll support Chase UK and drive innovation through strong control management and collaboration. You’ll be part of a business that leads the way in launching new products, services, and partnerships, all while maintaining a robust control environment focused on risk mitigation and operational excellence. At Chase UK, we’re building the bank of the future from the ground up, blending start-up energy with the trust and expertise of a global leader. Be part of a team that empowers you to thrive and make a difference.

As a Financial Crimes Control Manager within the International Consumer Bank, you will support the Chase UK business, helping to build and maintain a robust control environment. You will lead the development of enhanced control frameworks, ensuring a continuous and integrated approach to risk assessment. In this role, you will work closely with diverse teams, contribute to top-down risk analysis, and drive real-time issue detection and remediation. You will help foster a culture of innovation and proactive risk management, making a meaningful impact on our customers and the wider community.

Job responsibilities

• Assist the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborate and build relationships with other business stakeholders to identify potential risks associated with new and existing products, while developing strategies to mitigate these risks.
• Conduct comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated and addressed.
• Monitor and evaluate the effectiveness of existing controls and recommend improvements as needed.
• Assess the impact of regulatory changes and penalties across the industry to help identify necessary actions.
• Advise on control processes and risk management practices, fostering a proactive risk management culture across International Consumer Bank.
• Contribute to the Compliance and Operational Risk Evaluation (CORE) program by focusing on Control Design & Expertise, Risks & Controls Identification, Issue Management and Control Governance & Reporting.
• Partner with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops.
• Support consistent and rigorous operational risk practices and control programs, including committee reporting, risk mitigation, key risk indicators, control design and controls performance evaluations.
• Review, analyze and manage programme-related data like KRIs, KPIs, and key metrics to inform on the health of the operational risk and control environment.

Required qualifications, capabilities, and skills

• Experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm or retail investments manager.
• Strong acumen for risk identification, assessment and development of effective control mechanisms that mitigate these risks.
• Excellent written and verbal communication skills, with the ability to influence business leaders at all levels of seniority in a meaningful and actionable manner.
• Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues.
• Experience in process mapping.
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Comfortable working in an agile and evolving environment.
• Passion for growth as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

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