Lead Technical Program Manager

Key Responsibilities

• Risk & Control Management
• Review, validate, and manage Risk and Control findings through to resolution, ensuring timely closure and comprehensive documentation.
• Assume ownership and deep understanding of key control items, maintaining transparency and accountability across the team.
• Ensure all risks and control breaks are identified, tracked, and transparently included in the technology roadmap.
• Audit & Compliance
• Prepare and manage internal audits, including evidence collection, stakeholder engagement, and remediation tracking.
• Partner with internal audit teams to ensure compliance with firmwide policies and regulatory requirements.
• Program Delivery & Roadmap Management
• Run workshops with Product and Engineering teams to define, align, and prioritize deliverables for engineering review and estimation.
• Collaborate with engineering leads to break down deliverables into technical epics and stories, building and maintaining a delivery roadmap based on business priorities.
• Manage changes to the roadmap, proactively addressing internal dependencies and adapting to industry changes.
• Customer & Stakeholder Engagement
• Capture and create transparency around our customers, their goals, and usage patterns to inform product and engineering priorities.
• Foster strong relationships with stakeholders to ensure alignment and clear communication of objectives and progress.
• Operating Model & Governance
• Review and guide the team’s operating model to align with the Target Operating Model (TOM) and Product Operating Model (POM) reporting requirements.
• Define and implement a team operating model that supports transparency, accountability, and continuous improvement.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or related field or relative experience
• Extensive experience in technical program management, risk and control management, and audit preparation within a technology or financial services environment.
• Demonstrated experience in Agile delivery, roadmap management, and technical project breakdown.
• Excellent stakeholder management, communication, and facilitation skills.
• Experience with AI/ML platforms, model serving, or data analytics preferred.
• Ability to operate in a fast-paced, matrixed environment and drive results across multiple teams.

Preferred Skills

• Familiarity with JPMorgan Chase’s risk and control frameworks.
• Experience with TOM/POM reporting and operating model design.
• Strong analytical and problem-solving skills.
• Ability to influence and lead cross-functional teams.

About Us

JPMorgan Chase’s CDAO is at the forefront of driving innovation in data and analytics, enabling the firm to deliver best-in-class AI/ML solutions at scale. Join us to shape the future of financial services through technology, data, and analytics.