Are you a strategic thinker, passionate about leading and delivering solutions to clients? You have found the right team!

As a Program owner within the Market Operations Platform Transformation team (MOPT), you will lead global transformation initiatives in a cross-functional setting. You will collaborate with Business, Product, Operations, and Technology teams worldwide to deliver outcomes aligned with the firm’s strategic objectives. You will manage complex, high-visibility programs end-to-end—developing integrated plans, managing dependencies, analyzing risks/benefits, and partnering with key stakeholders to deliver scalable, well-controlled solutions.

A top priority for this role is leading a high-performing, matrixed, multi-disciplinary team spanning Project/Program Management, Test Management, hands-on testers, and Business Analysts. You will set standards for delivery excellence, drive consistent test outcomes, and modernize testing practices—including expanded test automation and AI-enabled innovation—while maintaining strong engagement, transparency, and alignment with stakeholders.

Job Responsibilities:

• Lead and develop a high-performing matrixed team (PMs, Test Managers, testers, BAs); set cadence and delivery culture.
• Own senior stakeholder engagement across Business, Product, Operations, and Technology; align outcomes, scope, priorities, and timelines.
• Manage fast-paced, complex cross-functional programs with material business impact.
• Partner with Ops/Tech/Product SMEs to design scalable operating models and solutions for strategic/regulatory initiatives.
• Define requirements/user stories; create test plans/scripts; oversee execution through sign-off.
• Drive test automation adoption (coverage, integration, reporting, metrics).
• Scale AI-enabled testing and productivity solutions with appropriate risk and controls.
• Establish governance, roles/responsibilities, and resourcing to ensure lifecycle coverage.
• Develop integrated plans; manage dependencies, milestones, and cross-workstream sequencing.
• Communicate progress, risks, and decisions; resolve issues and escalate as needed.
• Ensure adherence to Risk/Control and firmwide guidelines; model high-quality standards.

Required qualifications, capabilities and skills

• 10+ years of related Program Management experience.
• Demonstrated experience leading matrixed, multi-disciplinary teams, including setting objectives, managing performance, and driving standardized ways of working.
• Proven ability to manage senior stakeholders, influence decision-making, and drive alignment across competing priorities.
• Strong understanding of testing lifecycle and delivery practices (planning, execution, defect management, reporting, governance).
• Experience driving test automation strategy and adoption, including defining automation goals, coverage approach, and measurable quality outcomes.
• Demonstrated ability to lead through ambiguity and define a path forward for large-scale initiatives.
• Strong analytical/problem-solving skills and a track record of continuous improvement.
• Excellent verbal and written communication skills; ability to influence and align senior stakeholders across Business, Operations, Product, and Technology.
• Familiarity with Agile methodology and hands-on experience using JIRA and MS Office.

Preferred qualifications, capabilities and skills

• Demonstrated experience across Corporate & Investment Bank functions (Global Markets, Middle Office, and/or Securities Services) operating models and processes.
• Proven track record leading enterprise-scale, global platform and operating model transformations with measurable outcomes.
• Ability to drive end-to-end test strategy across multiple workstreams, including environment planning, test data coordination, and release readiness.
• Track record of improving quality metrics (e.g., defect leakage, cycle time, automation coverage/adoption, release predictability).
• Experience with AI-enabled quality engineering solutions or automation accelerators in an enterprise environment.