Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Compliance Risk Management Lead Vice President within Compliance, Conduct and Operational Risk (CCOR), you will provide and independent oversight, assessment of the processes, risks and controls related to the Connected Commerce CCOR team. You should have an expertise of the digital industry onboarding (Authentication and Identity) to support the effective execution of the firm‑wide Compliance Program. You will develop and execute a complex compliance program to manage regulatory exposure in the business, provide day‑to‑day compliance advice and oversight for Connected Commerce initiatives, and stays abreast of evolving laws, regulations, and digital authentication & Identity technologies to guide new and existing projects. You will work closely with various departments to discharge their responsibilities under the CCOR Framework and will be a key point of contact for operational risk and regulatory compliance-related queries and audits. You will need to have a strong understanding of risks and regulatory requirements, strong analytical skills, and the ability to work collaboratively with various departments to enable business success in a controlled manner.

Job Responsibilities

• Provide independent oversight and assessment of processes, risks, and controls related to product authentication and digital identity solutions.
• Develop, implement, and maintain a robust compliance program to manage regulatory exposure for authentication and identity products.
• Monitor evolving laws, regulations, and industry standards impacting authentication, identity, and data privacy, and translate requirements into actionable guidance for the product team.
• Conduct risk assessments and aggregate operational and compliance risks across authentication and identity products, presenting findings to relevant stakeholders.
• Design and execute monitoring and testing programs (including metrics/KPIs) to identify and mitigate compliance risks within authentication and identity solutions.
• Advise on secure product design, user data protection, and access management to ensure compliance with internal policies and external regulations.
• Collaborate with cross-functional teams (Business, Legal, Controls, Risk, Operations, Technology) to drive compliance guidance and resolve regulatory queries.
• Prepare and deliver management, stakeholder, and regulator presentations to communicate compliance issues, recommendations, and the status of initiatives.
• Identify potential concerns and control issues, determine root causes, and ensure corrective actions are developed and implemented for authentication and identity products.
• Support audit and regulatory reviews, providing documentation and evidence of compliance for authentication and identity solutions.
• Challenge the status quo by applying critical and analytical thinking to identify problems, propose creative solutions, and escalate issues, as necessary.

Required qualifications, capabilities, and skills

• 5+ years of banking, experience in Authentication & Identity and/or banking across Compliance, Legal, Risk, Control, Audit, or Business functions.
• Proven decision-making ability with a track record of managing multiple tasks and priorities.
• Strong verbal and written communication skills and pay high attention to detail.
• Demonstrate capability to learn quickly and manage multiple demands.
• Self-starter who can drive and own their own deliverables whilst continuing to collaborate with the broader team.
• Strong written and oral communication and ability to provide defendable advice, and partnership-building.
• Comfortable with engaging with all levels of the organization on risk and control matters.

Preferred qualifications, capabilities, and skills

• 7+ years in Compliance/Risk leadership (Second Line/CCOR preferred) with deep Authentication & Identity industry/regulatory and ‑technology expertise; prior oversight of complex, multi‑LOB programs.
• Proven track record designing and executing monitoring and testing (with metrics/KPIs), aggregating risks across products/LOBs, and driving issue management from root cause through remediation to audit‑ready closure.
• Advanced qualifications preferred: CRCM, CAMS, CIA/CISA, or PMP; advanced degree (e.g., JD, MBA, MS in Risk/Analytics) and experience engaging regulators and internal audit.
• Strong data fluency to support CCOR oversight (e.g., SQL and visualization tools such as Tableau/Thought Spot), with ability to influence cross‑functional partners (Business, Legal, Controls, Risk, Operations) and present to senior stakeholders.