Join JPMorgan Chase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.

As a Trading Services Analyst within JPMorgan Chase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities. You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform. Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems. With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions. Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.

Job responsibilities

• Accuracy in processing in line with SOPs with no errors
• Identify & escalate all error/exceptions on identification
• Timely escalation & follow-up
• Respond to and resolve inquiries in a timely manner
• Comply with the firm's policies, SOPs, and check points
• Navigates systems quickly and accurately
• Working with various internal teams such as Onshore Trade support, settlements, to resolve exceptions in a timely manner
• Partner with technology strategy team to help identify internal and external facing technology improvement opportunities to reduce/ eliminate risk
• Ensure all day to day queries dealt with within required SLAs and escalate issues to the management
• Monitoring & Adhere to daily workflow queues and ensure work is completed daily

Required qualifications, capabilities and skills

• Bachelor’s Degree with minimum 3 years of relevant banking experience
• Derivatives Systems knowledge (JPMC or Banking Systems)
• PC Literate MS Excel/ Word/ Access required
• Understanding of Derivative / Fixed Income life cycle of a trade. Middle office exposure – Trade Support, booking amendment, Reconciliation & Controls
• Excellent grasp and understanding of trade lifecycle – Middle Office – Trade Support & Controls
• Client Focus, understand key clients and their support requirements, builds strong relationships
• Actively engages team member, works directly with individuals, and grows and develops talent

Preferred qualifications, capabilities and skills

• Further education, Masters. (Commerce/ Accounts preferred)