Product Delivery Manager - Cloud Foundational Services

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Cloud Foundational Services (CFS), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, assessing delivery feasibility, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Participates in defining the product component roadmap and backlog
• Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
• Participates in the quarterly planning process with engineering teams
• Refines features requests in collaboration with engineering
• Leads data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in product delivery or product management

• Strong understanding of delivery and a proven track record of implementing continuous improvement processes

• Experience in product or platform-wide release management, in addition to deployment processes and strategies

• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context

• Experience with Public Cloud Providers & capabilities at an Enterprise Scale

• AWS required, Google Cloud Platform (GCP) & Microsoft Azure both preferred

• Domain knowledge or previous experience within Infrastructure or Technology Platforms

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

• Working knowledge of Agile methodologies and tools such as Jira, Confluence

• Experience with AI tools (Copilot, LLM tools)