You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Merchant Services Reporting Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develop and communicate a clear product vision and strategy for Merchant Services Reporting Solutions.
• Gather and prioritize product requirements, ensuring our solutions align with client needs and expectations.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Define and manage the product roadmap, ensuring alignment with company goals and customer needs.
• Conduct competitive analysis and market research to identify trends and opportunities for product differentiation.
• Monitor product performance and user feedback to drive continuous improvement and innovation.
• Develop and deliver product training and documentation to ensure successful adoption and utilization of reporting tools.
• Drive commercialization and monetization of products
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Bachelor’s degree in Business, Computer Science, or a related field
• 3+ years of experience in product management.
• Proven track record of successfully launching and managing software products.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage directly with clients.
• Experience with agile development methodologies and tools.
• Ability to thrive in a fast-paced, dynamic environment.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• financial services or fintech industry