Program Management Associate at JPMorgan Chase

As a Program Management Associate, design, develop, and maintain interactive dashboards and visualizations that turn large, complex datasets into actionable insights for business decision-making.

As a Program Management Associate within our organization, you are responsible for designing, developing, and maintaining interactive dashboards and visualizations to support business decision-making, leveraging large datasets to generate actionable insights.

Job responsibilities

• Responsible for designing, developing, and maintaining interactive dashboards and visualizations to support business decision-making, leveraging large datasets to generate actionable insights.

• Engages with end-users and business stakeholders to understand requirements, conducts design discovery meetings, and translates business needs into effective visual and analytical solutions.

• Applies best practices in data visualization and advanced analytics, ensuring clarity, accuracy, and user engagement.

• Manages and implements data pre-processing workflows, including data cleaning, transformation, validation, and management of complex data structures to ensure high-quality inputs for visualizations and analytics.

• Develops financial applications and analytics solutions, supporting business decision-making through quantitative analysis and innovative workflow solutions.

• Handles multiple research, analytics, and visualization projects concurrently, often under tight deadlines and with minimal supervision.

• Responsible for managing user permissions, connection types, and extract/hyper refresh strategies in Tableau, while ensuring adherence to data management best practices.

• Maintains outstanding written and verbal communication skills, fostering collaboration, knowledge sharing, and an inclusive, diverse work environment across cross-functional and geographically dispersed teams.

• Demonstrates a strong customer-centric mindset and storytelling ability to communicate insights through visuals and analytics, while continuously identifying opportunities for process improvement and innovative solutions.

Required qualifications, capabilities and skills:

• Applies advanced SQL and scripting (Python/R) for data extraction, transformation, and analysis.

• Responsible for managing and working with large databases, understanding various data structures, and applying common data transformation and validation methods.

• Must exhibit strong attention to detail, problem-solving, and critical thinking skills.

• Operates effectively in Agile, fast-paced, and dynamic environments, often with minimal supervision.

• Communicates complex analytical concepts clearly to both technical and non-technical audiences.

• Dedicated to fostering an inclusive culture and valuing diverse perspectives within the team.