Marketing Delivery Assoc Senior -Business Analyst at JPMorgan Chase

Strategic Coordination & Agile Facilitation o Collaborative Stakeholder Engagement: Work closely with product owners, architects, developers, and the Corporate Websites Management (CWM) team’s UX design group to bridge business requirements with technical execution

As a Marketing Delivery Assoc Senior -Business Analyst within the Corporate Websites Management team, you will collaborate with product owners, architects, developers, and the UX design group to bridge business requirements with technical execution

Job responsibilities

• Technical & Process Support o Collaborate with the platform team in gathering requirements and authoring improvement suggestions.
• Work with developers on technical improvements, including supporting initiatives to optimize system performance.
• Assist in translating design concepts into actionable technical specifications ensuring clear communication between designers and developers.
• Support scrum coaches by reinforcing agile best practices and contributing to process enhancement initiatives as needed.
• Risk & Impact Assessment Evaluate the impact of proposed changes on current systems and workflows, including identification and mitigation of potential risks.
• Document impact and gap analyses, and present findings along with recommendations to product owners and key stakeholders. 5.

Continuous Improvement & Innovation:

• Stay abreast of emerging digital trends and technologies to recommend innovative solutions and drive process improvements. o Support the Product Owner in developing business cases and financial benefit analyses for strategic initiatives.
• Contribute to overall process optimization efforts across the team by aligning project workflows with agile and BDD practices.

Required qualifications, skills, and capabilities

Required Qualifications:

• Bachelor’s degree in Business, Computer Science, or a related field (or equivalent experience).
• Demonstrated experience in business analysis and data analytics.
• Proficiency with data analysis tools (e.g., MS Excel), as well as project management and design tools like Jira and Figma.
• Experience in applying Behavior-Driven Development (BDD) methodologies and writing clear "Given-When-Then" scenarios.
• Strong documentation, interpersonal, and communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven ability to work collaboratively in a fast-paced, dynamic environment while managing multiple priorities.

Preferred Qualifications

• Agile certifications (e.g., Scrum, Kanban) or significant experience with agile frameworks.
• Familiarity with financial or digital marketing environments.
• Experience working with remote or globally dispersed teams.
• A proactive mindset with a focus on continuous process improvement and digital innovation