The Consumer & Community Banking (CCB) Communications team is seeking a Senior Graphic Designer with a passion for visual storytelling and strategic communications. This line of business aims to lead awareness, engagement, and advocacy for the firm’s small business impact among policymakers, business owners, media, and communities nationwide.

As a Senior Graphic Designer within the Consumer & Community Banking Multimedia Center of Excellence, you will play an integral role in the end-to-end communications strategy—translating complex messages into compelling visual assets that inform, engage, and inspire target audiences. You will collaborate closely with communications, editorial, brand, and business partners to ensure all creative assets support strategic objectives and adhere to brand standards.

Job responsibilities

• Partner with communications strategists and business stakeholders to design high-quality, innovative creative assets for CCB campaigns and initiatives, with a primary emphasis on Business Banking and small business strategy communications.
• Translate communications objectives and messaging into impactful visual content for a variety of channels, including web, video, social media, presentations, and email.
• Oversee the creative process from concept through design, development, and implementation, ensuring alignment with communications goals and CCB priorities.
• Articulate and present creative concepts and visual strategies to communications partners, business leaders, and executive stakeholders.
• Manage a portfolio of ongoing project schedules, including coordination with freelance partners and external agencies as needed.
• Participate in and contribute to brainstorming sessions with communications, editorial, and creative teams to develop effective campaign concepts.
• Ensure all creative assets adhere to JPMorgan Chase’s brand guidelines, serving as a thought leader for branding and design within the CCB Communications team.
• Collaborate across CCB and Business Banking to develop strong storyboards, production briefs, and communication plans.
• Present communication strategies and production plans to executives and business partners, influencing outcomes and ensuring alignment with business objectives.
• Support a talented team of communicators in achieving individual and team goals, including leveraging new multimedia tools and technologies to enhance storytelling.

Required qualifications, capabilities, and skills:

• 6+ years of design experience in an agency or corporate communications environment, with a focus on supporting communications strategy and campaign execution; Bachelor’s degree in Graphic Design, Communications, or a related discipline required
• High proficiency in Microsoft PowerPoint, demonstrated experience designing executive-level presentations, business updates, and strategic communications materials.
• Secondary proficiency in Adobe Creative Suite (Illustrator, Photoshop); experience with After Effects, and Premiere a plus.
• Strong communication skills, including experience creating presentations and executive summaries to convey important business updates and results.
• Proven organizational and project management skills—ability to manage multiple priorities and deadlines in a fast-paced, collaborative, and cross-functional environment.
• Strong design aesthetic in layout, composition, typography, and color usage.
• Excellent interpersonal, relationship-building, and collaboration skills.
• Self-motivated, comfortable working on tight deadlines, and able to adapt to changing priorities.

Preferred qualifications, capabilities, and skills:

• Experience in technology, financial services, or small business-focused organizations
• Familiarity with multimedia, digital, UX/UI, and responsive design concepts
• Knowledge of HTML, CSS, JavaScript, Canvas, SVG, WebGL, and motion graphics