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Global Services Business Manager – Senior Associate

JPMorgan Chase

Global Services Business Manager – Senior Associate

JPMorgan Chase

Chicago, IL, United States, US

·

On-site

·

Full-time

·

2mo ago

Join our dynamic Finance & Business Management (F&BM) team, where you’ll collaborate with senior leaders and key partners to shape business strategy and deliver data-driven insights. You’ll play a vital role in enabling effective execution and ensuring visibility into major initiatives across the Commercial & Investment Bank.

As a Global Services Business Manager – Client & Deal Support (CDS) in Finance & Business Management (F&BM), you partner with senior management to provide transparency into business metrics, financials, and strategic initiatives. You’ll work closely with teams across Product, Operations, Transformation, Business Management, and Data & Analytics to drive impactful results. Your analytical skills and collaborative approach will help deliver executive-level insights and support key business decisions.

Job Responsibilities

  • Partner with senior leaders and F&BM colleagues to develop investment business cases and KPIs for transformation initiatives
  • Drive initiative tracking, progress, and accountability across projects
  • Deliver executive-level ad hoc requests and project support
  • Analyze large data sets, assess KPI trends, and create impactful business analysis
  • Lead data-driven analyses to enable decision-making and transparency
  • Structure complex problems into clear, actionable frameworks
  • Design management reporting packages to communicate business results concisely
  • Create executive-level presentations using PowerPoint PitchPro+
  • Coordinate and prepare materials for Town Halls, All-hands meetings, and offsites
  • Assist with executive communications and key announcements
  • Collaborate with peer team members across business and staff areas to achieve goals

Required Qualifications, Capabilities, and Skills

  • Bachelor’s degree
  • Minimum 5 years of experience in financial data analysis and story-telling
  • Strong presentation skills and ability to communicate initiatives effectively
  • Excellent verbal and written communication skills
  • Ability to produce results in a fast-paced environment
  • Strong attention to detail and solid work ethic
  • Highly motivated, proactive attitude with a passion to learn
  • Excellent problem-solving and critical thinking skills
  • Mature, independent, highly organized, and a team player
  • Strong PowerPoint, Excel, and Word skills

Preferred Qualifications, Capabilities, and Skills

  • Experience developing investment business cases and KPIs for transformation efforts
  • Ability to interpret and present complex data to senior stakeholders
  • Experience coordinating executive communications and key announcements
  • Strong professional presence with the ability to engage all levels of the organization
  • Inquisitive personality with a natural drive to learn and improve
  • Experience collaborating across multiple teams and business areas
  • Ability to structure and simplify complex problems for diverse audiences

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

Recommend to a Friend

Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study