Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Global Banking Platform, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Collaborate with the Area Product Owner to develop the roadmap and vision for platform capabilities, prioritize the backlog, and assist in the overall delivery process
• Provide answers and clarify requirements for scrum teams
• Review sprint outcomes and assist with release planning
• Create and implement new platform features as a Functional and Technical Subject Matter Expert on platform capabilities while working with various APG teams within the Global Banking Platform
• Maintain a strong emphasis on "building the right thing in the right way" to deliver high-quality solutions that meet customer needs
• Conduct data analytics

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• 5+ years experience working in engineering, technology, innovation, business strategy, analytics, new product development
• Bachelor’s degree in technical field (Computer Science, Engineering etc)
• Proficiency in Agile methodology. Knowledge of JIRA to do product planning and Sprints
• Excellent verbal and written skills and ability to work well in cross-functional teams and ability to partner across various disciplines and levels of technical knowledge
• Experience using data analytics and data visualization tools; experience working with and presenting to senior executives
• Formal training/certification on software engineering concepts such as AWS or AI/ML required

Preferred qualifications, capabilities, and skills

• Good understanding in microservice architecture and cloud-native technologies (AWS, Kubernetes)
• Excellent communication and problem solving skills
• Domain knowledge in Core Banking (ex: Deposits, Credit Card, Lending)