Join JPMorgan Chase & Co., a global leader in financial services, operating in over 150 countries and renowned for delivering innovative solutions to clients. We are seeking a seasoned and strategic leader to drive the implementation and ongoing management of governance programs associated with laws, rules, and regulations. The ideal candidate will be a self-starter, comfortable operating independently, and possess exceptional program management, executive presence, people leadership, and stakeholder relationship management skills.

As a Program Senior Associate for Strategic Legal and Regulatory Change Management Programs within the Risk Management & Compliance (RM&C) department, you will play a pivotal role in executing projects that ensure the organization’s adherence to legal and regulatory requirements. This role requires close collaboration with stakeholders across various departments to identify risks, manage resources, and drive process improvements, all while maintaining a strong focus on business value realization. Additionally, you will gain a comprehensive understanding of the RM&C department’s functions and objectives, as well as the Office of Legal Obligations (OLO) and Legal & Regulatory Change Management (LRCM) programs. Leveraging this knowledge, you will manage projects that support the organization’s risk management strategies and compliance with evolving regulatory requirements.

Job Responsibilities

• Coordinate end-to-end planning, tracking, and closure activities for assigned workstreams; maintain schedules, deliverables, and status updates to ensure on-time, in-scope outcomes.

• Develop and maintain project plans and trackers (scope, milestones, dependencies, training coverage, operational process updates); prepare management-ready materials, meeting agendas, and action logs.

• Assist in identifying, assessing, and managing risks throughout the initiative lifecycle; maintain the RAID log; follow up on mitigation actions; escalate issues with clear context and recommended next steps.

• Partner with cross-functional teams—including OLO, LRCM, RM&C, Technology, Operations, and Internal Audit—to align on priorities; facilitate meetings; capture decisions and actions; provide transparent status reporting.

• Support impact assessments with BAU teams; assist in the development and execution of communication and training plans; coordinate readiness checkpoints to drive smooth adoption and measurable outcomes.

• Maintain accurate documentation of scope, requirements, changes, and approvals; log change requests using established verification techniques to prevent scope creep and ensure traceability.

• Support the definition and tracking of business metrics and KPIs; prepare dashboards and summaries to monitor delivery progress, control effectiveness, and adoption; surface insights for continuous improvement.

• Contribute to the PMO Center of Excellence by standardizing templates, sharing best practices, and helping evaluate methodologies to enhance delivery standards across RM&C initiatives.

• Required Qualifications, Capabilities and Skills

• Minimum 5 years of experience in Risk Management & Compliance, Legal/Regulatory change, or related roles within financial services, with exposure to cross-functional business initiatives.

• Strong organizational skills; able to manage multiple tasks, dependencies, and deliverables in a fast-paced environment.

• Excellent written and verbal communication; capable of preparing concise, management-ready materials and facilitating discussions across diverse stakeholders.

• Professional presence and sound judgment; comfortable engaging with senior stakeholders and summarizing complex topics with clear recommendations.

• Analytical and critical thinking skills; ability to conduct gap analyses and propose practical, business-oriented solutions.

• Proficiency in MS Office (Excel, PowerPoint, Project); familiarity with building dashboards and leveraging data to inform decision-making.

• Highly adaptable interpersonal skills; effective collaboration across business and functional areas in a matrixed organization.

• Ability to build and maintain stakeholder relationships, influence outcomes, and drive alignment across multiple groups.

Preferred Qualifications, Capabilities and Skills

• Experience defining business requirements and coordinating technology-enabled enhancements in partnership with product, technology, and operations teams.
• Experience with data analytics and visualization tools (e.g., Tableau, Alteryx) is a plus; comfort interpreting KPIs and control metrics to inform decisions.
• Experience contributing to the design or implementation of GenAI solutions for business process improvement or risk use cases is a plus.
• Familiarity with risk and control practices (e.g., RCSA, issues management, control testing) and relevant regulatory domains (e.g., risk management, compliance, controls).