Executive Director, Data Platform Product Lead – Merchant Services at JPMorgan Chase

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Data Platform, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

As the Data Platform Product Lead, you will drive the vision, strategy, and execution for a scalable, secure, and high-performance data platform. You’ll enable internal and external clients to access, analyze, and operationalize data through robust APIs, self-service tools, and managed services. Your leadership will ensure the platform is engineered for extensibility, reliability, and compliance, supporting diverse analytics and reporting needs across the payments ecosystem.

Job responsibilities

• Lead the design and delivery of a cloud-native, modular data platform (e.g., leveraging Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx) that supports multi-tenant, self-service analytics and data productization.
• Define and implement platform APIs, data pipelines, and integration patterns to enable seamless onboarding, ingestion, and consumption of merchant, network, and issuer data.
• Champion automation, scalability, and resilience in platform operations, including CI/CD, monitoring, and incident response.
• Develop and commercialize platform capabilities as managed services, including “insights as a service,” reporting, and data enrichment.
• Establish reusable data assets, visualization standards, and self-service tools for internal product teams and merchant clients.
• Drive adoption through clear service packaging, pricing, and value realization frameworks.
• Set and enforce standards for data quality, metadata, lineage, and model lifecycle management.
• Govern source onboarding, integrations, and pipelines to ensure secure, compliant, and analytics-ready data delivery.
• Embed robust risk management, privacy, and regulatory controls, with audit-ready documentation.
• Partner with engineering, data science, and architecture teams to deliver platform features and enhancements.
• Build and mentor a high-performing team of product managers, data engineers, and analytics leaders.

Required qualifications, capabilities, and skills

• 10+ years of experience in data platform engineering, product management, or technology leadership, preferably in payments, merchant acquiring, or financial services.
• Deep technical expertise in cloud data platforms, distributed systems, and analytics toolchains (Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx).
• Proven experience designing and delivering platform-as-a-service solutions, including API management, self-service enablement, and managed data products.
• Strong understanding of data governance, security, and compliance in regulated environments.
• Track record of leading cross-functional teams, driving platform adoption, and commercializing data services.
• Engage with internal and external stakeholders to align platform strategy, communicate technical roadmaps, and drive adoption

Preferred qualifications, capabilities, and skills

• Recognized thought leader in data platform or PaaS domains.
• Experience with platform automation, CI/CD, and DevOps practices.
• Experience with AI Acceleration to build market ready platforms.
• Expertise in data quality, metadata, lineage, and model deployment best practices.
• Familiarity with experimentation, A/B testing, and measurement frameworks.