As a **Fund Servicing Associate I ,**within JPMorgan Chase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job responsibilities

• Prepare and review deliverables related to expense accruals, budgeting, income distributions, capital gains, board materials, and prospectus/SAI, while maintaining all required controls.
• Research and resolve issues or queries, communicate effectively, and escalate in a timely manner as needed.
• Define and ensure successful completion of ad-hoc requests.
• Ensure adherence to checklists and Standard Operating Procedures.
• Assist management in implementing new checklists procedures and participate in projects.
• Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
• Investigate and resolve accounting or securities transaction issues breaching JP Morgan system tolerances, implement accurate and timely operational procedures, partner with Operations, Technology, Product, Sales, and Program Management teams, and identify and address process vulnerabilities to drive continuous improvement.
• Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.
• Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations.
• Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders, and propose and implement improvements to current working methods to enhance the efficiency and resilience of the operating platform.
• Support training of new hires as necessary, perform other duties as assigned, and demonstrate willingness to travel to Boston for training if needed.

Required qualifications, capabilities, and skills

• Demonstrated expertise in fund servicing operations, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities.
• Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting.
• Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Good interpersonal and communication skills are required.
• Candidates must demonstrate initiative, be able to perform well under pressure and simultaneously handle multiple assignments.

Preferred qualifications, capabilities, and skills

• Experience working across multiple business areas and/or functions to deliver results
• Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with three years of experience preferred, evidenced by successful handling of related tasks and responsibilities.
• Bachelor's or Master's degree in Accounting, Finance or CPA
• Possess a minimum of 3 years of experience in the financial services industry, preferably within mutual fund accounting or administration.

With planned real estate expansion for JPMorgan Chase, this role is subject to change locations within the Tampa region