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Client360 - Business Initiatives Manager– Vice President

JPMorgan Chase

Client360 - Business Initiatives Manager– Vice President

JPMorgan Chase

New York, NY, United States, US

·

On-site

·

Full-time

·

1w ago

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. We foster a collaborative environment where your ideas drive progress, and your growth is our priority. As part of Client360, you’ll help unify client data and deliver enterprise-wide insights, supporting business transformation and operational excellence
As a Product Manager in Data, Digital & AI, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide successful launches, gather crucial feedback, and ensure toptier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities- Develop a product strategy and vision that delivers value to customers

  • Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
  • Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
  • Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
  • Support the development and execution of business initiatives for Client360 Transformation, ensuring alignment with organizational goals.
  • Participate in planning, execution, risk management, and delivery of business programs focused on process improvement and operational efficiency.
  • Coach and mentor junior team members on best practices in business analysis and stakeholder engagement.
  • Collaborate with engineering, operations, and business teams to maintain and enhance processes and platforms.
  • Assist in establishing and monitoring key performance indicators to ensure measurable business value.
  • Leverage analytics, including machine learning and AI, to derive actionable business insights.
  • Understand internal team needs and anticipate future requirements, collaborating across Markets, Payments, Global Banking, and Private Bank
    Required qualifications, capabilities, and skills- 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Strong knowledge of business process improvement, strategic planning, and data analytics.
  • Experience supporting change and managing stakeholders across multiple functions.
  • Understanding of business integration techniques, data governance, regulatory compliance, and operational risk management.
  • Customer-centric mindset with ability to prioritize and deliver stakeholder needs.
  • Experience working with cross-functional teams to drive business innovation.
  • Bachelor’s degree in Business, Data Science, or a related field
  • Strong communication and interpersonal skills, able to present complex concepts to technical and non-technical audiences.
  • Experience with emerging technologies and best practices in business analytics and CRM.
    Preferred qualifications, capabilities, and skills- Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience in business process management, CRM systems, or related fields within a financial institution.
  • Advanced degree
  • Experience in ensuring customers and stakeholders are engaged and positive about delivered initiatives

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About JPMorgan Chase

JPMorgan Chase

JPMorgan Chase is a multinational investment bank and financial services company that provides banking, investment, and asset management services globally. It is one of the largest banks in the United States by assets and market capitalization.

300,000+

Employees

New York City

Headquarters

Reviews

4.2

10 reviews

Work Life Balance

4.2

Compensation

4.3

Culture

4.5

Career

4.4

Management

4.1

75%

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Pros

Good pay and benefits

Work-life balance

Career advancement opportunities

Cons

Heavy workload at times

Career advancement takes time

Pay could be better in some roles

Salary Ranges

47 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Analyst

21 reports

$126,500

total / year

Base

$110,000

Stock

-

Bonus

-

$95,450

$155,250

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Interview Process

1

Application Review

2

HireVue Video Interview

3

Technical/Behavioral Assessment

4

Final Interview Round

5

Offer Decision

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study