Organization Description:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage and drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

As a Financial Planning & Analysis Associate within the Corporate Center Operations finance team for India and Philippines, you will own end-to-end financial management, including actuals, budget, forecast, and variance analysis across financials, headcount, and resourcing metrics.

Job Responsibilities:

• Own end‑to‑end financial management for corporate center Operations for India and Philippines, including actuals, budget, forecast, and variance analysis across financials, headcount, and resourcing metrics.
• Manage headcount and FTC labor reporting, cost center hierarchies (actuals and budget) to support decision‑making.
• Develop executive‑level financial and workforce review materials, clearly articulating performance, risks, and outlook; ensure data accuracy, timeliness, and adherence to internal controls and policies.
• Identify and implement opportunities to improve financial processes, reporting efficiency, and data quality by leveraging best practices across Finance and Operations.
• Lead FTC labor category strategy and planning using spend analytics, market intelligence, and benchmarking to inform sourcing roadmaps and demand planning.
• Execute end‑to‑end sourcing for FTC labor, including competitive events, techno‑commercial evaluations, contract negotiations (MSA/SLA), approvals, and execution, delivering measurable savings to the P&L.
• Partner with Operations, Procurement, Legal, Finance and Third‑Party Oversight to ensure sourcing compliance, manage vendor performance, and mitigate third‑party risk.

Required qualifications, capabilities, and skills:

• Approximately 10 years of progressive experience across financial management, workforce/FTC labor oversight, sourcing, or vendor management
• Strong proficiency in Excel and PowerPoint; experience with or willingness to learn visualization tools such as Tableau.
• Technical Skills: Applies strong financial planning & analysis, workforce analytics, and sourcing knowledge to deliver accurate, compliant, and decision‑ready outputs.
• Analytical Thinking: Breaks down complex financial, resourcing, and spend information to identify trends, risks, and practical solutions.
• Communication: Communicates clearly and concisely, tailoring financial and sourcing insights to diverse audiences, including senior leadership.
• Partnership: Builds effective, collaborative relationships across lines of business and functions; works successfully in a matrixed, global environment.
• Proven ability to influence senior stakeholders and lead cross‑functional initiatives in a large, matrixed organization.