Join J.P. Morgan’s Asset Servicing team and gain broad exposure to global products and operations. Drive timely, accurate event processing and collaborate with clients, custodians, and partners to deliver core business outcomes. Advance your career by leading process improvements, risk reduction, and team development in a dynamic, high-impact environment.

Job Summary

As a Vice President in the Asset Servicing team, you manage Income and Corporate Actions events across EMEA & WHEM Markets, ensuring timely and accurate processing. You collaborate with operations, clients, custodians, and third-party providers to reconcile claims, optimize cash management, and deliver business outcomes. You lead process innovation, risk mitigation, and team development, gaining high-level industry knowledge and exposure.

Job Responsibilities

• Demonstrate deep understanding of Asset Servicing lifecycle, including Corporate Actions and Income.
• Ensure accurate and timely completion of mandatory and voluntary corporate action payments.
• Verify high-value payments and transactions, performing supervisory checks and daily signoffs.
• Act as primary contact for partner sites and client inquiries, managing MIS and escalations.
• Assist in developing and adjusting department procedures, systems enhancements, and efficiency goals.
• Perform routine and complex asset servicing tasks, diagnosing and resolving operational issues.
• Identify and remediate risks, maintaining a strong control mindset throughout processes.
• Drive continuous improvement by optimizing operations and reducing false exceptions.
• Provide innovative solutions tailored to client and process requirements.
• Lead, coach, and mentor the team, ensuring robust training, succession planning, and performance reviews.
• Manage tech and ops-driven projects, partnering with stakeholders to enhance efficiency and reduce risk.

Required Qualifications, Skills, and Capabilities

• Bring 12+ years of relevant experience in Asset Servicing, covering Income and Corporate Actions.
• Apply analytical mindset and advanced problem-solving skills to resolve complex operational issues.
• Partner effectively with internal teams, clients, custodians, agents, depositories, and service providers.
• Manage tight delivery timelines and execute strategic change initiatives.
• Demonstrate strong controls discipline and audit readiness.
• Communicate clearly and manage stakeholders across global teams.
• Lead process improvements and operational efficiency initiatives.

Preferred Qualifications, Skills, and Capabilities

• Leverage experience in staff development, performance evaluation, and succession planning.
• Utilize excellent communication and stakeholder management skills across global teams.
• Drive strategic process improvements and operational efficiency.
• Maintain robust controls environment and ensure audit readiness.
• Test and deliver Asset Servicing operating systems and platforms (TCS BaNCS experience advantageous).
• Manage expenses efficiently to support business growth in a cost-effective manner.
• Identify and lead projects with significant business impact, sharing best practices and reducing manual effort and risk.