JPMorgan Chase
JPMorgan Chase

New Client Onboarding Advisor - Associate

LevelEntry
LocationMilan, Italy
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Job Responsibilities

  • Deliver a seamless onboarding experience for clients and bankers by owning the end-to-end account opening journey from first request through to readiness to trade.
  • Guide clients through documentation, advising internal and external stakeholders on what’s needed and reviewing legal, tax and account-opening documents to meet regulatory and internal requirements.
  • Ensure AML/KYC requirements are completed accurately and on time by capturing due diligence in relevant systems, maintaining accurate client profiles, and driving completion at the start of the relationship.
  • Apply strong judgement on risk by assessing complex client structures, flagging issues early, and escalating to Compliance where required.
  • Act as the onboarding SME, translating requirements into practical next steps for client-facing teams and staying current on regulatory and policy changes.

Required Qualifications, Capabilities and Skills

  • Fluent in English and Italian (written and spoken).
  • AML/KYC experience, or a 2:1 degree (or above) in any discipline — we value intellectual curiosity over a specific subject.
  • Clear, confident communicator with strong attention to detail; able to advise and influence clients, bankers and internal partners.
  • Highly organised and analytical, able to prioritise effectively and apply a structured approach to problem-solving and decision-making.
  • Strong risk and controls mindset, able to spot issues early, think laterally and articulate the wider context and impact.
  • Client-focused and delivery-driven, comfortable working at pace, managing multiple onboarding requests and maintaining momentum through to completion.
  • Collaborative and consultative, able to navigate a complex organisation, understand stakeholder needs and proactively drive solutions.
  • Additional languages (advantageous): French, German, Russian, Spanish, Arabic, Greek or a Nordic language.

Why Join Us

  • Global exposure
  • Accelerated learning
  • Meaningful work from day one
  • Culture of excellence: a collaborative, intellectually rigorous environment that rewards initiative and curiosity

About JPMorgan Chase

Milan

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